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Inside sales Agent

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Cape Town, South Africa Massive Diamonds Marketing Full time

We are looking for an Inside Sales Agent to oversee and support our inside sales representatives team.The Inside Sales Agent will monitor sales metrics and manage the entire sales administration process. They will collaborate with various professionals, so it’s essential that they have excellent communication skills and feel comfortable working in a team environment. They should also be able to lead and motivate the sales team to achieve specific goals.Ultimately, the Inside Sales Agenty should be able to build a high-performance sales team to ensure customer satisfaction.ResponsibilitiesManage the inside sales representatives teamSet and track sales targets for your teamSuggest and implement improvements in the sales administration processCoordinate department projects to meet deadlinesReport on sales metrics and suggest improvementsPrepare monthly, quarterly and annual sales forecastsUse customer feedback to generate ideas about new features or productsResearch and discover methods to increase customer engagementEnsure sales, finance and legal policies and procedures are metBuild an open-communication environment for your teamLiaise with Marketing and Product Development departments to ensure brand consistency and increase salesRequirements Matric / NQF level 4.SA ID/ASYLUM.No Experience.In-depth understanding of the sales administration process.Excellent interpersonal and team management skillsStrong analytical and organizational skillsNumerical abilities and problem-solving attitude