Client Relationship Liaison

4 days ago


Johannesburg, South Africa Dananda Talent Full time
Key Responsibilities
  1. Client Relationship Management:
  • Develop and maintain strong, lasting relationships with clients.
  • Act as the primary liaison between the company and its clients.
  • Ensure regular communication and provide updates on services, products, and solutions.
Account Management:
  • Understand clients business needs and provide relevant IT, PABX, and telecommunication solutions.
  • Monitor account performance and proactively address any issues.
  • Maintain detailed records of client interactions and preferences in CRM systems.
Sales and Business Development:
  • Identify opportunities for upselling, cross-selling, and renewing contracts.
  • Collaborate with the sales team to develop proposals and close new business deals.
  • Achieve or exceed revenue targets and KPIs.
Problem Solving and Support:
  • Address client concerns promptly, escalating to technical teams when necessary.
  • Coordinate with internal departments to ensure service delivery meets client expectations.
  • Provide feedback to management to improve products and services.
Market Insight:
  • Stay updated on industry trends, competitor activities, and emerging technologies.
  • Use insights to recommend service improvements and innovative solutions to clients.
Required Qualifications and Skills
Education:
  • Bachelors degree in Business Administration, IT, Telecommunications, or related field.
Experience:
  • 35 years in a client relationship liaison role, preferably in IT, PABX, or telecommunications.
  • Proven track record of achieving sales targets and managing multiple client accounts.
Skills:
  • Strong communication and interpersonal skills.
  • Ability to understand technical concepts and explain them in simple terms.
  • Proficiency in CRM tools and Microsoft Office Suite.
  • Analytical and problem-solving skills.
  • Excellent organizational and time management abilities.
Key Competencies:
  • Client-focused approach with a commitment to delivering high-quality service.
  • Strategic thinking with the ability to identify business opportunities.
  • Resilience and adaptability in a fast-paced environment.
  • Team player with strong collaboration skills.
Preferred Qualifications:
  • Knowledge of PABX systems, VoIP, cloud solutions, and telecommunication technologies.
  • Certification in ITIL, Cisco, or similar is a plus.


  • Johannesburg, South Africa Dananda Talent Full time

    Key Responsibilities Client Relationship Management: Develop and maintain strong, lasting relationships with clients.Act as the primary liaison between the company and its clients.Account Management: Understand clients business needs and provide relevant IT, PABX, and telecommunication solutions.Monitor account performance and proactively address any...


  • Johannesburg, South Africa Jobted ZA C2 Full time

    Key Responsibilities 1. Client Relationship Management: - Develop and maintain strong, lasting relationships with clients. - Act as the primary liaison between the company and its clients. - Ensure regular communication and provide updates on services, products, and solutions. Account Management: - Understand clients business needs and provide relevant...


  • Johannesburg, South Africa Dananda Talent Full time

    Key Responsibilities Client Relationship Management: Develop and maintain strong, lasting relationships with clients. Act as the primary liaison between the company and its clients. Ensure regular communication and provide updates on services, products, and solutions. Account Management: Understand clients business needs and provide relevant IT, PABX, and...

  • Morning Client Liaison

    2 months ago


    Johannesburg, Gauteng, South Africa The Corporate Circle Full time

    Morning Client LiaisonWe are seeking a highly skilled Morning Client Liaison to join our team at The Corporate Circle. This is a unique opportunity to work with a dynamic organization and contribute to the success of our clients.Key Responsibilities:Develop and maintain strong relationships with clients, ensuring their needs are met and exceeded.Provide...


  • Johannesburg North, South Africa Paradigm Recruitment Full time

    **Customer Relationship Liaison (Software Division) - Bryanston** R20, 000 - R35, 000 CTC (depending on experience) + Commission **Job Summary**: We are seeking a driven and results-oriented Customer Relationship Liaison to join our client’s software division. In this role, you will play a key part in expanding the Managed Print Services (MPS) and MDS...

  • Client Liaison Officer

    6 months ago


    Johannesburg, South Africa Aon Corporation Full time

    Posting Description: **Client Liaison Officer** **Do you have experience in retirement funding? Ready for your next move?** We are hiring! Aon South Africa is recruiting a Client Liaison Officer in our Retirement Funding department, based, on a hybrid basis, from our Head Office in Sandton. The client liaison officer services a portfolio of retirement and...

  • Client Liaison Officer

    6 months ago


    Johannesburg, South Africa Aon Corporation Full time

    Posting Description: **Client Liaison Officer**: Do you have experience in retirement funding? Ready for your next move? We are hiring! Aon South Africa is recruiting a Client Liaison Officer in our Retirement Funding department, based, on a hybrid basis, from our Head Office in Sandton. The client liaison officer services a portfolio of retirement and...

  • Client Liaison

    6 months ago


    Johannesburg, South Africa Tianjin Automotive Parts Inc. Full time

    **Job Title: Supplier Liaison - Automotive Manufacturing Quality Control** **Job Location: BMW Rosslyn Plant, Johannesburg** **Job Type: Part-Time** **Description**: We are currently offering a part-time position as a liaison between suppliers and automotive manufacturers, at the BMW Rosslyn plant. The liaison serves as a representative for the suppliers...


  • Johannesburg, Gauteng, South Africa Curiska Full time

    Curiska Financial ServicesWe are seeking a highly skilled Client Services Liaison to join our team at Curiska Financial Services. The ideal candidate will have 2 years of experience in Financial Services, preferably in Wealth Management.About the RoleThis is an excellent opportunity for a dedicated and organized individual to work as part of a highly...


  • Johannesburg, Gauteng, South Africa The Corporate Circle Full time

    Key Responsibilities:Morning Client Liaison Specialist role at The Corporate Circle involves cultivating outstanding customer relationships with excellent communication skills.Requirements:B Com or Equivalent degree with experience in the financial/investment/wealth management environment.Proficient in Sage and MS Office.Ability to serve as a liaison between...

  • Client Relationship

    6 months ago


    Johannesburg, South Africa The Corporate Circle Full time

    **Job Overview**: **Date Posted**: Posted 5 months ago- **Location**: Johannesburg, Gauteng- **Job Title**: Client Relationship / Practice Manager- **Salary**: R35,000- **Education Level**: Bachelors Degree- **Job Level**: Senior- **Minimum Experience**: 5- 7 Years**Client Relationship / Practice Manager - Johannesburg.**: A Client Relationship / Practice...

  • Client Relationship

    6 months ago


    Johannesburg, South Africa The Corporate Circle Full time

    Job Overview **Date Posted**: Posted 3 hours ago **Location**: Johannesburg, Gauteng **Job Title**: Client Relationship / Practice Manager **Salary**: R35,000 **Education Level**: Bachelors Degree **Job Level**: Senior **Minimum Experience**: 5- 7 Years Client Relationship / Practice Manager - Johannesburg. A Client Relationship / Practice Manager...


  • Johannesburg, South Africa Stratogo Full time

    Role: Client Liaison OfficerLocation: Linbro Park - JohannesburgDesired skills: 2-3 years of experience on administrative skillsProficiency in Advanced - MS OfficeExcellent communicational and verbal skillsExperience Required: Administration duties including, but not limited to:Developing strong relationships with customers to maintain existing...


  • Johannesburg, South Africa Alfred H Knight Group Full time

    WHAT IS ON OFFER Alfred H Knight has an exciting opportunity for a Client Liaison Coordinator to join the team in Johannesburg. As a Client Liaison Coordinator you will provide administrative support to your team and Manager. The role covers all aspects of managing job administration/coordination from client query through the running of the job and finally...


  • Johannesburg, South Africa Alfred H Knight Group Full time

    WHAT IS ON OFFER Alfred H Knight has an exciting opportunity for a Client Liaison Coordinator to join the team in Johannesburg. As a Client Liaison Coordinator you will provide administrative support to your team and Manager. The role covers all aspects of managing job administration/coordination from client query through the running of the job and finally...


  • Johannesburg, Gauteng, South Africa Santam Full time

    CAREER OPPORTUNITYA position has become available for a Client Service Custodian and will be based in the Motor Claims department at Santam.JOB DESCRIPTIONThe Client Service Liaison will be responsible for monitoring service and quality levels within the applicable Motor Claims Region. They will manage the broker relationship by attending broker visits,...


  • Johannesburg, South Africa Stratogo Full time

    Role: Client Liaison OfficerLocation : Linbro Park - JohannesburgDesired skills: 2-3 years of experience on administrative skills Proficiency in Advanced - MS Office Excellent communicational and verbal skills Experience Required: Administration duties including, but not limited to:Developing strong relationships with customers to maintain existing...


  • Johannesburg, South Africa Fidelity Services Group Full time

    **DEPARTMENT**: MONITORING CENTRE **POSITION**: CLIENT LIAISON OFFICER **INCUMBENT**: **REPORTS TO**: **LEAD, MONITORING CENTRE **SUBORDINATES**: MONITORING CENTRE ASSOCIATES **INTERNAL CLIENTS**: - Management - Operations functions - Residential Business - Commercial Business **EXTERNAL CLIENTS**: - Clients **QUALIFICATION & EXPERIENCE**: -...


  • Johannesburg, South Africa Time Personnel Full time

    **Job Overview**: **Date Posted**: Posted 4 hours ago- **Location**: Johannesburg, Gauteng- **Job Title**: Client Liaison Administrator- **Education Level**: High School / Matric- **Job Level**: Intermediate- **Minimum Experience**: 1 - 3 Years**Client Liaison Administrator - Johannesburg (Northern Suburbs).**: Do you enjoy being the “front face” of a...


  • Johannesburg, Gauteng, South Africa AJ Personnel Full time

    AJ Personnel is a leading recruitment agency dedicated to connecting top talent with exciting job opportunities.We are currently seeking an experienced Customer Service Liaison Officer to join our team.About the Role:This is an excellent opportunity for a highly motivated and customer-focused individual to work in a dynamic environment. As a Customer Service...