Assistant Vice President Digital CX Solutions
4 weeks ago
- Overall, 16 years plus experience and Min 10 years of hands-on experience in designing CX solutions on an enterprise level or large-scale deployments
- Strong expertise in CCaaS solutions like NICE, Genesys, AWS
- Strong Technical knowledge and experience in Node.JS, Kafka, Cloud Telephony with RT audio streaming & CTI integrations, JAVA, and Web Socket is a must
- 3+ years of experience designing and deploying CX solutions like CCaaS, Conversational AI, and Generative AI models
- Have a good grasp of both backend and frontend technology and framework e.g. Next.JS, Nest.JS, GraphQL, etc.
Consultant: Debbie Watkyns - Dante Personnel Cape Town
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Western Cape, South Africa EXL Service Full timeResponsible for solution ideation and solution design Skilled in designing overall technical architecture and create Solution Design Document Review business context for solutions and recommend potential options Communicates the architecture to the internal and external stakeholders and collaborates and coordinates the formalization of architecture. Assures...
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Assistant Vice President Digital CX Solutions
4 weeks ago
Cape Town, South Africa Dante Personnel Full timeMinimum requirements: Overall, 16 years plus experience and Min 10 years of hands-on experience in designing CX solutions on an enterprise level or large-scale deployments Strong expertise in CCaaS solutions like NICE, Genesys, AWS Strong Technical knowledge and experience in Node.JS, Kafka, Cloud Telephony with RT audio streaming & CTI integrations, JAVA,...
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Assistant Vice President Digital CX Solutions
4 weeks ago
Cape Town City Centre, South Africa Jobted ZA C2 Full timeMinimum requirements: - Overall, 16 years plus experience and Min 10 years of hands-on experience in designing CX solutions on an enterprise level or large-scale deployments - Strong expertise in CCaaS solutions like NICE, Genesys, AWS - Strong Technical knowledge and experience in Node.JS, Kafka, Cloud Telephony with RT audio streaming & CTI integrations,...
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