Digital Solutions Strategist

1 week ago


Cape Town, Western Cape, South Africa Dante Personnel Full time

As a Digital Solutions Strategist, you will be instrumental in designing and deploying cutting-edge Customer Experience (CX) solutions that drive business growth and customer satisfaction. With 16 years of experience and a strong background in enterprise-level CX deployments, you will leverage your expertise to develop innovative solutions that meet the evolving needs of our clients.

Key Responsibilities
  • Design and implement CCaaS solutions like NICE, Genesys, and AWS, ensuring seamless integration with existing infrastructure
  • Collaborate with cross-functional teams to develop technical strategies for Node.JS, Kafka, Cloud Telephony, and CTI integrations
  • Develop and deploy Conversational AI and Generative AI models, enhancing customer engagement and experience
  • Stay up-to-date with industry trends and advancements, applying knowledge to improve CX solutions and technologies
Requirements
  • Minimum 10 years of hands-on experience in designing CX solutions on an enterprise level or large-scale deployments
  • Strong technical knowledge of Java, Web Socket, and Next.JS/Nest.JS/GraphQL frameworks
  • 3+ years of experience designing and deploying CX solutions like CCaaS, Conversational AI, and Generative AI models
  • Excellent problem-solving skills, with ability to work under pressure and meet deadlines

We offer a competitive salary range of $120,000 - $180,000 per annum, depending on experience, as well as comprehensive benefits and opportunities for professional growth.

Dante Personnel is committed to fostering a diverse and inclusive work environment, where talent thrives and innovation flourishes.



  • Cape Town, Western Cape, South Africa Ntice Sourcing Solutions Full time

    About Ntice Sourcing SolutionsA leading South African company specializing in cloud-based unified communications seeks a highly motivated and experienced Digital Marketing Strategist to join its team in Cape Town.


  • Cape Town, Western Cape, South Africa Digital Shift Full time

    Unlock your creativity and drive real change as a Digital Marketing Strategist for Social Media Campaigns at Digital Shift!We're seeking a talented and motivated professional to join our team and help us stand out in the digital marketplace.In this key role, you'll be responsible for crafting engaging social media posts that captivate our audience,...


  • Cape Town, Western Cape, South Africa Initiate International Full time

    We are seeking a highly skilled Digital Marketing Strategist to join our team at Initiate International in Cape Town. The successful candidate will be responsible for driving marketing success through conversion optimization.About the RoleAs a Digital Marketing Strategist, you will play a pivotal role in developing and implementing effective marketing...


  • Cape Town, Western Cape, South Africa Ad Talent Africa Full time

    Job Title: Digital Content StrategistJob Summary:We are seeking a skilled Digital Content Strategist to join our team at Ad Talent Africa. As a Digital Content Strategist, you will be responsible for developing and implementing a comprehensive digital content strategy that aligns with our business objectives.Key Responsibilities:Develop and execute a digital...


  • Cape Town, Western Cape, South Africa Shoprite Full time

    About the RoleWe are seeking a highly skilled Digital Commerce Product Strategist to join our team at Shoprite. This is an exciting opportunity for a seasoned product leader to drive business growth through innovative digital solutions.


  • Cape Town, Western Cape, South Africa O'Brien Recruitment Full time

    Digital Visual StrategistOur client, a leading multinational FMCG brand, is seeking a talented Digital Visual Strategist to join their dynamic Digital Trade Engagement team.About the RoleThis temporary position is ideal for a creative visionary with a passion for impactful design and innovative digital experiences. As a Digital Visual Strategist, you will...


  • Cape Town, Western Cape, South Africa Network Recruitment Full time

    About Network Recruitment:We are a leading recruitment agency that connects top talent with exciting job opportunities. We pride ourselves on delivering exceptional results for our clients and candidates alike.Estimated Salary: $120,000 - $180,000 per yearAbout the Role:We are seeking a highly skilled Digital Transformation Strategist to join our team in...


  • Cape Town, Western Cape, South Africa Digital Shift Full time

    We are seeking a talented SEO Expert to join our team at Digital Shift. As an SEO Expert, you will play a pivotal role in shaping our digital landscape and driving measurable results.This is a full-time remote position that requires strong analytical skills, deep knowledge of SEO practices, and experience with cutting-edge tools and data-driven insights. You...


  • Cape Town, Western Cape, South Africa Initiate International Full time

    Job DescriptionA Digital Marketing Strategist is required to optimize and manage conversion rates for marketing campaigns in Cape Town. This role involves conducting in-depth analysis and testing to identify the most effective strategies aimed at improving acquisition conversions.The ideal candidate will be deeply passionate about digital marketing, with a...


  • Cape Town, Western Cape, South Africa The Legends Agency Full time

    Join The Legends Agency, a forward-thinking marketing agency dedicated to helping businesses thrive in an ever-evolving digital landscape. As a Digital Growth Strategist, you will drive growth, build relationships, and identify exciting opportunities in the digital marketing space.**About Us**We specialize in crafting bespoke strategies that elevate brands...


  • Cape Town, Western Cape, South Africa Career-seekers Recruitment Solutions Full time

    We are seeking a highly skilled Digital Marketing Strategist to join our team at Career-seekers Recruitment Solutions. As a specialist, you will be responsible for driving digital lead generation and sales through optimisation of our platforms.About the RoleThis is an excellent opportunity to work with a leading African financial services organisation,...


  • Cape Town, Western Cape, South Africa ShopriteX Full time

    About the RoleWe are seeking a highly skilled Digital Product Strategist to join our team at ShopriteX. As a key member of our Strategic Partnerships, New Business Development & Customer Innovation team, you will play a pivotal role in driving customer innovation and new opportunities to fuel our ecosystem.The successful candidate will support and lead the...


  • Cape Town, Western Cape, South Africa Deka Minas Pty Ltd Full time

    Digital Marketing StrategistWe are seeking a skilled Digital Marketing Strategist to develop and support digital transformation strategies for our clients. The ideal candidate will have expertise in advertising management skills, digital technical marketing, performance marketing, and social media strategy.Key Responsibilities:Plan and manage digital...


  • Cape Town, Western Cape, South Africa Salt South Africa Full time

    Job Title : Digital Experience StrategistAt Salt South Africa, we are seeking an experienced Digital Media Manager to join our team.As a Digital Experience Strategist, you will be responsible for managing and optimizing multiple Shopify websites across different international markets, ensuring exceptional user experience on both desktop and mobile platforms....


  • Cape Town, Western Cape, South Africa webfx Full time

    Company OverviewWe are a rapidly growing digital marketing agency with offices in the US and globally, providing world-class solutions to mid-size businesses worldwide. We pride ourselves on being able to offer the same culture and benefits to our global team members.Salary: The estimated salary for this position is R 450,000 - R 650,000 per annum, based on...


  • Cape Town, Western Cape, South Africa West Coast Personnel Full time

    Job Title: Digital Media StrategistLocation: Montague Gardens, Cape Town Area, South AfricaEstimated Salary: R22,000 - R30,000 per annum (dependent on experience)About the Role:We are seeking a creative and strategic Digital Media Strategist to enhance our brand presence and engagement in the Western Cape region. As a key member of our team, you will be...


  • Cape Town, Western Cape, South Africa Datafin Recruitment Full time

    About the RoleWe are seeking a skilled Digital Media Strategist to join our team. As a key member, you will oversee client portfolios, ensuring seamless campaign setup and optimization.


  • Cape Town, Western Cape, South Africa Initiate International Full time

    Job Description:We are seeking a highly skilled Digital Marketing Strategist to join our team at Initiate International in Cape Town.About the Role:This dynamic opportunity involves optimizing and managing conversion rates for marketing campaigns. As a Digital Marketing Strategist, you will be responsible for conducting in-depth analysis and testing to...


  • Cape Town, Western Cape, South Africa Amazon Full time

    Job Title: Digital Marketing Strategist for Seller GrowthWe are seeking a highly skilled Digital Marketing Strategist to join our team at Amazon Marketplace. As a key member of our seller growth team, you will be responsible for developing and executing strategies to drive the growth of our sellers.


  • Cape Town, Western Cape, South Africa Initiate International Full time

    About This RoleWe are seeking a skilled Digital Marketing Strategist to join our team at Initiate International in Cape Town. As a Conversion Specialist, you will play a pivotal role in driving marketing success by optimizing and managing conversion rates for our campaigns.