Solutions Architect, Cx

About the Role:">We are seeking an experienced Enterprise Solutions Architect to lead our digital customer experience (CX) initiatives. As a key member of our team, you will be responsible for designing and implementing innovative solutions that drive business growth and customer satisfaction.">Key Responsibilities:">">Develop overall technical architecture...

Responsible for solution ideation and solution design Skilled in designing overall technical architecture and create Solution Design Document Review business context for solutions and recommend potential options Communicates the architecture to the internal and external stakeholders and collaborates and coordinates the formalization of architecture. Assures...

We are seeking a highly skilled Digital Solutions Architect Lead to join our team at EXL Service. This role is responsible for leading the design and implementation of digital solutions that drive business growth and improve customer experience.About the RoleThis is a leadership position that requires a strong technical background, excellent communication...

At EXL Service, we are seeking a highly skilled Digital Solutions Lead to drive the transformation of our customer experience (CX) capabilities. As a seasoned expert in designing and deploying complex solutions, you will play a critical role in shaping the future of our business.The ideal candidate will have at least 10 years of hands-on experience in...

Grade 12, Beng/BSc in Information Technology.A minimum of 5 years experience in a Digital Solution Architect role.A minimum of 3 years of experience designing and deploying CX solutions like CCaaS, Conversational AI, and Generative AI models.Overall, 16 years plus experience and Min 10 years of hands-on experience in designing CX solutions on an enterprise...

**Senior Solution Architect: Customer Marketing** **Permanent** **Cape Town** **Purpose of the Job** Become part of an innovative, forward-thinking and strategic IT architecture team. Our mature architecture team includes experts in enterprise architecture, solution architecture and data architecture. We operate in an agile retail environment that...

**Purpose of the Job**: *** **Job Objectives**: - Develop and maintain an understanding of the business strategy and business priorities for Customer Marketing services. - Develop Customer Marketing landscape roadmap and blueprints in line with the strategic business direction. - Analyse and understand Customer Marketing business requirements and translate...

**ABOUT US** Established in 2001, Stanchion Payments has offices in Australia, South Africa, the UK, United Arab Emirates and the USA. Our experience in complex payments environments and our ability to leverage our international client engagements enable us to offer a range of solutions, services and products to integrate, manage, optimise and secure your...

A Western Cape-based financial and investment services company are requiring a solution architect to join their team on an 8-month contract (with the possibility of renewal). Role overview The senior solution architect primarily works with the business domain experts and business leadership to craft a solution that is fit for purpose from a business...

One of SA’s largest Asset Managers are looking for an innovative Solutions/Integration Architect to develop and implement systems architecture that will meet business needs. The Solution Architect’s responsibilities include gathering requirements and functional specifications, assessing the current software systems in place to identify areas in need of...

About the RoleWe are seeking a highly skilled Senior System Solutions Architect to join our team at Datonomy Solutions based in Cape Town.The ideal candidate will have expert-level knowledge in designing, implementing, and maintaining complex system infrastructures. As a key member of our IT team, you will be responsible for ensuring system availability,...

Significant experience as a Software Architect or Solution Architect - Ability to discuss technical concepts with other developers clearly **Role purpose** We are looking for a highly skilled Solution Architect with previous hands-on development experience to join our team and help drive our architectural approach, as well as championing best practice...

Work with business domain experts and leadership to craft a solution that is fit for purpose from a business perspective. Focuson a smaller facet of service (the solution package) to ensure that it operates effectively as part of the whole and independently as a stand-alone solution. Focus on the technical and business feasibility of a solution and ensure...

**Job Advert** Do you have solutions architect experience, and are you looking for a new opportunity in Cape Town? Webhelp is seeking a flexible, full-time Solutions Architect, and the role comes with an attractive salary and benefits package. As a Solutions Architect, you will work closely with the Business Development, existing client Account Management,...

AWS Solutions Architect Architect Cape Town - Western Cape - South Africa In this role, you'll be a key player in: - Guiding Clients to the Cloud: Conduct Migration Readiness Assessments to ensure smooth transitions to AWS. - Optimizing Existing Solutions: Lead Well-Architected Reviews (WARs) for existing workloads, maximizing performance and...

Who are we? - Sanlam Fintech is a newly established digital first business within the Sanlam Group on a mission to democratise financial advice and solutionsfor everyone across the African continent. We exist to pioneer inclusive financial confidence helping people build strong foundations to bridgethe gap in generational wealth. Our culture is that of...

**CX Agents Required to start Immediately** We are currently seeking CX Agents to provide a telephone-based sales booking service. The successful sales agent key role is to deliver a first-class service to our blue-chip clients ensuring their revenue generation is maximized thoroughly. To provide help, advice, and guidance to new and existing customers, so...

**IT & Technical support** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: - Do you have solutions architect experience, and are you looking for a new opportunity in Cape Town? Webhelp is seeking a flexible, full-time Solutions Architect, and the role comes with an attractive salary and benefits package. As a Solutions...

**Core Description** - ** Key Deliverables / Primary Functions** - Definition, implementation, and execution of the processes for the definition, maintenance, and conformance management of the Enterprise Architecture. - Maintenance of the key Enterprise Architecture deliverables. - Pre-sales, development of proposals, approaches, solution architectures,...

An exciting opportunity is available for an individual who is a technical leader to join a reputable IT client as a **Solutions Architect**. **Salary**: Market Related **The Solutions Architect will be responsible for**: - Ensuring compatibility between solutions and enterprise context. - Creating architectural designs to guide and contextualize solution...