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Help Desk Administrator

1 month ago

Cape Town, South Africa AFMS Group (Pty) Ltd Full time
PRIMARY DUTIES
  • Maintain administrative services
  • Assist with basic HR functions, liaising directly with HR department at Head Office
  • Help Desk
  • Control and maintain stock
  • Invoices

SECONDARY DUTIES
Maintain Administrative Services
  • Maintain services allocated to you according to SOPs
  • Typing of letters and documents accurately
  • Taking minutes
  • Maintain current filing system and keep up to date

Help Desk
  • Receiving and facilitating client requests and processing these requests as work orders on Forcelink.

Control and Maintain Stock
  • Monitoring and ordering stock when necessary

Invoices
  • Sort and check Supplier Invoices
  • Compare invoice to order
  • Attach order to relevant invoice
  • Ensure address and VAT numbers on invoice are correct
  • Ensure that order is attached
  • Stamp and allocate invoice
  • Add all invoices and statements on Control Sheet
  • Forward to on-site Facilities Manager for signing
  • Forward to Head Office for payment

Relief Functions
  • Assist with reception duties at front desk
  • Comply with any legal request as delegated by on-site Facilities Manager. This may include but will not be limited to:
    • Stand in for Maintenance Supervisor for short periods as required
    • Assist with maintenance issues in the absence of the supervisor
    • Stand in for Client Service Liaison

Key Skills and Experience
  • Grade 12
  • Valid drivers licence
  • High level of computer literacy (especially Word, Excel and Power Point)

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