Business Development Manager and Commercial Controller
3 weeks ago
Business Growth and Market Expansion:
- Identify and pursue new business opportunities to expand the commercial book, focusing on imports and exports.
- Develop and execute strategic business development plans to increase revenue and market share.
- Analyze market trends, customer needs, and competitive dynamics to identify strategic growth opportunities.
- Manage day-to-day quotes and estimates from the Commercial team, ensuring accuracy and timely submissions.
- Ensure all estimates are accurately filed on the online system for easy access and record-keeping.
- Arrange daily, monthly, and quarterly spot tenders to secure competitive transport rates.
- Build and nurture strong relationships with potential and existing clients to understand their logistics needs and offer tailored solutions.
- Lead negotiations and close high-value deals, ensuring profitable and sustainable business relationships.
- Provide excellent customer service to enhance client satisfaction and retention.
- Oversee transporter management across the region to ensure availability and efficiency.
- Own and maintain relationships with new hauliers and the existing fleet to support business requirements.
- Grow the subcontractor pool of hauliers in line with demand requirements to enhance operational flexibility.
- Set up transport contracts for critical projects, ensuring compliance with legal and operational requirements.
- Establish strategic alliances with transporters, logistics partners, and other stakeholders to enhance service offerings.
- Network with industry leaders, attend trade shows, and participate in relevant industry events to promote brand visibility and identify new opportunities.
- Manage strategic import accounts to ensure high customer satisfaction and retention.
- Support the Commercial team in achieving budget and stretch targets through effective sales support.
- Collaborate with the Commercial team to provide competitive pricing solutions and commercial leads.
- Collaborate with the Commercial team to develop competitive pricing strategies and value propositions.
- Work closely with the country team to ensure availability of truck capacity and optimal logistics solutions.
- Coordinate with the Operations team for efficient logistics execution and transporter management.
- Set up KPI reporting by haulier on a monthly basis as per business commitments.
- Monitor haulier performance and provide insights to optimize operational efficiency and cost-effectiveness.
- Track sales performance, revenue targets, and business development KPIs.
- Provide regular reports and insights to senior management on business growth, client acquisition, and market dynamics.
- Analyze sales data to evaluate the effectiveness of business development strategies and adjust as needed.
- Promote transport efficiency within the business to ensure quicker turns and improved productivity.
- Work closely with the haulier base to optimize logistics operations and achieve cost savings.
- Negotiate landside clearing and logistics operations (3P) to secure the best terms and conditions.
- Set up annual landside contracts for key regions, including Beira, RSA, DAR, and WB.
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