Property Operations Administrator
3 weeks ago
Degree in Property Management or any relevant Degree.
Work Experience:
- Manage available property adverts.
- Manage the new tenants process – vetting
- Do all administration of the lease agreements.
- Keep all signed lease documents electronically filed.
- Manage the monthly rental spreadsheet – keep it current and advise finance to raise the rental invoices
- Check rental invoices or any deposits against the spreadsheet.
- Manage the exit process of tenants leaving
- Manage and coordinate and get approval for all maintenance.
- Keep record of maintenance.
- Emergency maintenance is 24 hours a day 365 days a year. (Burst geysers, gate motor, no electricity and no water.)
- Negotiate and manage the insurance renewal and amendments
- Handle all insurance related claims and the repair/replacement work for Private insurance
- Handle all communication and paperwork with the claims department.
- Manage and arrange for the annual pest control for different properties
- Send notices to all tenants via WhatsApp and pamphlets placed under doors.
- Manage and arrange for the fire equipment service once a year to ensure fire insurance is in place.
- Ensure that all occupied units purchase electricity monthly.
- This must be managed with the monthly collection sheet sent by CitiQ.
- Manage recoveries of electricity and ensure there are no losses.
- Manage accounts receivable twice a month.
- Send letters and WhatsApp notices to defaulting tenants giving them 20 days to pay.
- If payment not received, start eviction process.
- Monthly site visits with written feedback reports.
- Manage lease agreement escalations and update the spreadsheet and send it to Brighton to raise invoices.
- Check that the invoices are raised correctly.
- Manage the lease agreements renewal and expiry for all tenants 6 months before they become due.
- Send new proposed rates and terms and negotiate the process.
- Complete and send all documentation for new leases and lease renewals.
- Manage accounts receivable according to the lease agreement.
- Manage the consumables.
- Create spreadsheets to make it easier and to manage the cost per item and the use per item.
- Manage recoveries of electricity and ensure there are no losses.
- Liaise with Finance Department to update the spreadsheet and check recoveries
- Monthly site visits with written feedback reports
- Knowledgeable in all key legislation as it applies to the property environment e.g. SAPOA
- Knowledge and understanding of SARS compliancy requirements (Tax Clearance Certificates, VAT etc.)
- Own reliable vehicle will be an added advantage
- Valid driver's license
- Ability to work over weekends as and when required
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