Office Manager
3 weeks ago
Location:
East London
Salary:
R30 000
Our client is looking for an Office Manager to travel to various branches and manage branch operations effectively.
Requirements:
- Matric
- Degree in Management
- Recognized Qualification as per the FSB
- RE 5 (Representatives)
- RE 1 (Key Individuals)
- 4 Years' Experience in the Insurance Industry;
- 3 Years' in Management
1 Years' experience in:
Category A, B, C and retail pension benefits (Advantage)
Responsibilities:
- Manage all client liaison and sales support in the branch offices:
o Handle and report complaints effectively
o Manage compliance and effectiveness of client service levels
o Monitor the quality of all client services administration towards sales
o Assist sales to ensure that sales targets are achieved
o Management, adherence and control of client survey
o Management of business retention
- Manage new business policy administration
o Oversee compliance of quality assurance on all new business processes
o Oversee Tick off procedures and policies
- Management of budgetary control
o Manage branch office expenses within budgetary constraints
o Plan and develop methods and procedures to lower operational expenses
o Manage the purchasing, inventory stocks and supplies
- Report on Branch office operations
o Provide weekly stats to Sales on outstanding correspondence on new business
o Oversee the submission of claims registers Office Administration
- Management of logistics
o Ensure offices are well maintained
o Liaise with facilities department for any maintenance related issues
- Management of staff
o Manage staff leave
o Monitor and review staff performance monthly and biyearly
o Manage branch operations effectively
o Responsible for training, development and on-going coaching of staff
o Comply with disciplinary and grievance procedures
o Management of updating IT programs
Please send Updated CV, Qualifications and last payslip to
AtripleA Recruitment and Temps
Requirements
Language(s): English
Availability for travel:
No
Availability for change of residence:
No
Apply Here
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