Telesales & Receptionist (Permanent & Temp for approx 4 months)

Found in: beBee jobs ZA - 2 weeks ago


Port Elizabeth, Eastern Cape, South Africa Jobking Full time
Job Description
Basic Education & Experience Requirements

  • The applicant must be experienced in telesales, receptionist and customer relations.
  • A thorough background in computers is essential, with knowledge of MS Windows, MS Office (Excel, Word, Outlook)
  • A proven track record of and commitment to excellence in customer care
  • Experience in the construction material supply industry will be beneficial
  • Excellent knowledge of the Port Elizabeth Construction Market
  • Understanding of broad range of quarry and construction materials
Excellent spoken English, Afrikaans and Xhosa will be advantageous

Purpose of the Job

The individual will

  • Form an integral part of the sales team, which is comprised of a Sales Manage, and two sales persons.
  • Be required to deal with a variety of matters pertaining to the sales of Sand and Stone products, as well as other receptionist duties.
o Telephone Answering

o Taking of customers orders

o Loading customer accounts onto a computer system

o Assisting customers at the office, and ensuring that they are assisted promptly, and advised correctly.

o Maintain contact with dealers and distributors

o Work to maintain and build relationships with existing client base.

o Handle customer complaints promptly

o Maintain customer accounts and ensure prompt payment of outstanding invoices

o Communicate customer needs and additional requirements with quarry managers

o Provide recommendations to management for the development of products and the maximization of profits.

o Various other admin duties

  • Valid driver's license and own transport
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