Telesales & Receptionist (Permanent & Temp for approx 4 months)
Found in: beBee jobs ZA - 2 weeks ago
Basic Education & Experience Requirements
- The applicant must be experienced in telesales, receptionist and customer relations.
- A thorough background in computers is essential, with knowledge of MS Windows, MS Office (Excel, Word, Outlook)
- A proven track record of and commitment to excellence in customer care
- Experience in the construction material supply industry will be beneficial
- Excellent knowledge of the Port Elizabeth Construction Market
- Understanding of broad range of quarry and construction materials
Purpose of the Job
The individual will
- Form an integral part of the sales team, which is comprised of a Sales Manage, and two sales persons.
- Be required to deal with a variety of matters pertaining to the sales of Sand and Stone products, as well as other receptionist duties.
o Taking of customers orders
o Loading customer accounts onto a computer system
o Assisting customers at the office, and ensuring that they are assisted promptly, and advised correctly.
o Maintain contact with dealers and distributors
o Work to maintain and build relationships with existing client base.
o Handle customer complaints promptly
o Maintain customer accounts and ensure prompt payment of outstanding invoices
o Communicate customer needs and additional requirements with quarry managers
o Provide recommendations to management for the development of products and the maximization of profits.
o Various other admin duties
- Valid driver's license and own transport
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