Customer Service Agent

Found in: beBee jobs ZA - 6 days ago

Soweto, Gauteng, South Africa Henkel Full time
Henkel's job vacancy, Career and Recruitment

Job title : Customer Service Agent – Johannesburg-Bedfordview jobs in Gauteng

Job Location : Gauteng, Johannesburg

Deadline : May 04, 2024

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YOUR ROLE

To proactively communicate with full Supply Chain and finally with our customers to secure dynamic services and communication.
Resolve all and any issues, or hurdles that remain in the why of us executing a customer experience that is best practice.
Acting as the single point of contact for Henkel South Africa Adhesives Customers.
Ensures all day-to-day customer related activities are dealt with in a courteous, accurate, timely manner, adhering to business standards.
Enforces successful execution of daily operations cycle (improved end Customer Service Level performance and faster response to incidences)
Maintains and increases customer loyalty, by building relationships.

YOUR SKILLS
Customer service experience within FMCG or OEM Manufacturing
Customer retention
Customer satisfaction
Customer service
Front office
SAP Order Management

*Customer Service jobs in south africa
*Customer Service Agent – Johannesburg-Bedfordview in Johannesburg

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