L1 Support Professional
Found in: beBee jobs ZA - 1 week ago
Job title : L1 Support Professional jobs in Western Cape
Job Location : Western Cape, Cape Town
Deadline : May 12, 2024
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Role Description
We are seeking an outgoing, organized, and friendly support professional to join our growing team and provide top-notch service to our customers telephonically, and through written communications. Delivering high quality support for our products and services to customers and partners through swift availability by phone, email, chat and any other communication channel would be your priority.
Roles and Responsibilities:
Working on escalations within Service Level Agreements
Attend to technical and software related queries raised by stakeholders
Continuous interaction with clients and business partners
Initial point of contact on product queries
Service excellence
Minimum Requirements:
Matric certificate and/or IT related certificate
Proficient in Microsoft Office
SAP experience – advantageous
Technical problem-solving experience
*ICT jobs in south africa
*L1 Support Professional in Cape Town
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