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Insurance Support Specialist
3 months ago
Insurance Support Specialist – Durban
Marsh has a fantastic opportunity for an Insurance Support Specialist to join our team in the Durban office
The Insurance Support Specialist position offers an exciting challenge and career opportunity for someone with around 2/3 years'+ experience within insurance, specifically supporting client renewals looking to join an established broking team within a market leading insurance broker.
This is a full-time role and you must be able to attend the office a minimum of 3 days a week including Monday, Tuesday and Wednesday.
What can you expect?
- An opportunity to join an established and client focused team
- Being trained and coached on the processes and systems
- A platform to build on existing knowledge and an opportunity to learn new skills in a continuous improvement environment
- To build and maintain an excellent rapport with our clients, providers and colleagues across the Group
What you will be rewarded with?
- An international well-established company with a strong brand and strong results to match.
- Attractive benefits coverage, outstanding learning and mentoring programs, and internal mobility opportunities.
- Stable employment and hybrid working model (3 compulsory days on-site)
We will rely on you to:
- Assist client servicing team members with gathering and formatting client renewal information, presentations, proposals, and other documents that are required when a client's policy renews.
- Attend the Internal Renewal Strategy Meeting.
- Attend the Client Renewal Strategy Meeting, where necessary.
- Drafting of Reports and Certificates for the Client Executive
- Check quoting slips and policy wordings.
- Collate documents received from various sources into Broking Notes.
- Broke / negotiate terms with local market.
- Analyse and collate terms / quotes / alternatives received for the Client Executive.
- Issue and obtain insurers signature to closing instructions / placing slips.
- Confirm cover to Client Executive.
- Prepare premium calculations.
- Check policy document is in line with closing instructions.
- Raising of Invoices.
- Develop relationships with Insurers at the appropriate level.
- Credit Control / Age Analysis.
What you need to have:
- Demonstrable insurance experience
- RE 05 (Representatives Exam) – Not Essential but nice to have
- FAIS Compliant
- Working knowledge of Microsoft Word, PowerPoint, and Excel.
What makes you stand out?
- Previous experience within Financial Lines Classes of Insurance
Marsh is the world's leading insurance broker and risk advisor. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. For more information, visit , and follow us on LinkedIn and X.