Insurance Brokerage Support Specialist

5 days ago


Durban, KwaZulu-Natal, South Africa Nedbank Full time
Job Summary

We are seeking a highly skilled and experienced Insurance Brokerage Support Specialist to join our team at Nedbank Insurance. The successful candidate will be responsible for providing exceptional support to our Risk Advisors, driving the Nedbank Insurance brand and service strategy, and maximizing operational efficiency.

Key Responsibilities
  • Manage a portfolio of clients, providing exceptional service and support to ensure their needs are met.
  • Assist Risk Advisors in obtaining quotations, onboarding clients, and issuing policies, ensuring adherence to underwriting criteria and application.
  • Identify and recommend ways to improve business processes and systems, adding value to clients and the business.
  • Support the achievement of the business vision, strategy, and values, and contribute to a culture conducive to transformation goals.
  • Comply with Risk standards, policies, and procedures, and share knowledge and industry trends with the team and stakeholders.
Requirements
  • Matric / Grade 12 / National Senior Certificate
  • Qualification as per FSCA list: Cat 1.2 and 1.6 (Short-term Insurance Personal & Commercial lines)
  • First Regulatory Examination: Representatives (RE5)
  • 3-5 years working experience in the short-term insurance industry (Personal & Commercial lines)
  • Experience working in a short-term insurance brokerage
Technical Skills
  • Communication Strategies
  • Data analysis
  • Governance, Risk and Controls
  • Nedbank policies and procedures
  • Principles of financial management
  • Principles of project management
  • Relevant regulatory knowledge
  • Relevant software and systems knowledge
Behavioural Competencies
  • Building Partnerships
  • Earning Trust
  • Energy
  • Facilitating Change
  • Innovation
  • Work Standards
  • Planning and Organizing
  • Customer Focus

Please contact the Nedbank Recruiting Team for more information.


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