Jnr Claims Admin Administrator
1 month ago
- At least 2 years' experience in non-motor claims handling in a Call Centre environment in the Insurance Industry
- Specialist knowledge and skills with regards to Insurance policies/procedures
- Excellent telephonic service ability
- Computer literate
- Delivering excellent client service from first notification of loss to claims closure
- Recording claim information including details about loss, date and informing client of requirements and next steps.
- Ensuring that claims are processed in an accurate and timely manner, mitigating claims cost in accordance with policy guidelines
- Providing client service to clients regarding claim status updates and progress reports.
- Answer telephonic and e-mail queries from clients and stakeholders.
- Risk management awareness and understanding.
- Reviewing records and other documentation to determine the validity of claims.
- Review rejections and draft rejection letters to be signed off by the Underwriter and send to client
- Build, maintain and manage relationships with stakeholders.
Consultant: Zanett van Wijk - Dante Personnel Pretoria Faerie Glen
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Jnr Claims Admin Administrator
1 month ago
Pretoria, South Africa Dante Personnel Full timeMinimum requirements: At least 2 years' experience in non-motor claims handling in a Call Centre environment in the Insurance IndustrySpecialist knowledge and skills with regards to Insurance policies/proceduresExcellent telephonic service abilityComputer literateRoles and ResponsibilitiesDelivering excellent client service from first notification of loss to...
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