Franchise Manager

2 weeks ago


Johannesburg, Gauteng, South Africa PG Glass Full time

PG Glass is the leading supplier of auto glass and building glass replacement services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, PG Glass Medic chip repair, windscreen wipers, TempSecure windows and replace glass in homes and buildings. A 24 hour contact centre is available to serve customers and process insurance claims. PG Glass fit only genuine Shatterprufe, Safevue, OE glass, Armourplate, LLumar and PG SmartGlass products

Main job purpose


Ensure the adherence and implementation of the Franchise Network Strategy, while maintaining brand identity and ensuring full compliance to the brand standard while growing the Business.


Main Objective
Responsible for the implementation of the Franchise Strategy by ensuring full compliance to Franchise legislation and Policies

Manage compliance to Franchise agreements by ensuring branch operating and brand standards are upheld.

Maintain strong relationships with Franchisees in order to ensure that obligations are fulfilled

Ensuring financial success and viability of Franchisees by analysing financial statements and addressing concerns related to profitability, targets and budgets as per the Franchise agreement


Ensure effective communication and collaboration between relevant stakeholders by building a strong relationship with the franchisees and acting as a liaison in the resolution of matters.


Successfully implement changes within the Franchise environment by improving and managing the change processes, and communicating as well as training as may be necessary.


Critical job requirements

Qualification(s)

  • Commerce Degree
  • Grade 12

Knowledge

  • Legal Liability
  • MS Office

Skills

  • Effective communication
  • Problem Solving

Experience

  • 8 to 10 year's relevant experience in franchise, commercial management
  • Minimum of 5 years franchise experience in the glass/tyre industry

Job Types:
Full-time, Permanent

Ability to commute/relocate:

  • Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • Are you willing to travel?
  • Do you have experience as a Franchise Manager overseeing a network of 20+ sites/centres?
  • Do you have 5 years Franchise Management experience in the Glass/Tyre industry?
  • Do you have a degree? (commerce degree is an advantage)

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