Analyst, Franchise Operations

2 weeks ago


Johannesburg, Gauteng, South Africa Coca-Cola Full time

Potion Overview:


This position requires Advanced Project Management, Strong influencing & Communication Skills, Collaborative attitude - ability to plan & prioritize effectively, analytical & numerical skills, attention to detail & results orientation, interpreting data.

Innovative thinking, creativity, consistency, flexibility and responsiveness, as communications contexts and brand needs differ in terms of scope and complexity.


Key Responsibilities:

Leads development of insights via analysing internal and external data sources and drawing meaningful conclusions:

  • Drives the metrics required to guide the execution of strategy across various customer and commercial disciplines Like RGM and Shopper / Channel development
  • Leads Customer & commercial analytics projects in order to drive deeper understanding of customer and category insights in modern trade.
  • Liases with other functions to coordinate research and data requirements of the team and ensures timely conclusion of the projects.
  • Provide insights to understand gaps and areas of opportunity.
  • Connect the dots across data points, create a gap and opportunity analysis across the business (Marketing, Channel, Regional KPI's, Share, volume etc.)
  • Tracking and insights, enable franchise team (excellence cup, all execution metrics tracked against targets and PY)
  • From an Revenue Growth Margin perspective: Manage Mix, volume, margin acceleration through tracking and insights

Leads creation of Single source of truth for C&CL KPIs:

  • Leads score carding and creation of a single source of truth database for the C&CL KPIs (eg: volume, revenue, incidence, (Operating Income Growth, Out of Stock, Right Execution Daily, etc).
  • Serves as the liaison with OU teams to provide data and other routine inputs and ensures compliance to reporting routines.
  • Develops & coordinates routines for the franchise team, working with key stakeholders. Reports status according to agreed standards / metrics.

Leads and or Supports special projects as required:

  • Become a super-user of datasets, dashboards, and models to create cutting edge solutions for the business.
  • Consult with all stakeholders regularly on projects ,planning of successful meetings
  • Business issue
- collation & analysis across markets; managing new processes and procedures

  • People issues collaboration & teamwork within a virtual team
  • Time Management: multitasking, working on multiple projects with tight deliverables
  • Attention to detail

Qualifications & Requirements:

  • Minimum Bachelor's degree
  • 3+ years working experience in Customer & Commercial or other related area preferably in a multicountry/multibottler environment
  • Advanced computer skillsMS Office, SAP, MS Project
  • Analytical and numerical skills
  • Agile Methodology
  • Advanced Project management

Our Purpose and Growth Culture:


We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference.

We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves.

We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve.

We believe that our culture is one of the reasons our company continues to thrive after 130+ years.

Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.



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