National Franchise Manager

2 weeks ago


Johannesburg, Gauteng, South Africa Complement Recruitment Full time

National Franchise Manager - Johannesburg

Salary:
R50-55K CTC


Purpose of Position:

Complement Recruitment are recruiting for a National Franchise Manager for a permanent position in Germiston, Johannesburg, Gauteng. The main responsibility of this role is to build a successful Franchise Company in the Courier Express Parcel industry by developing a network of franchisees for the RSA domestic market, Africa and Internationally

Minimum Requirements:

  • Grade 12. Relevant Tertiary Qualification (would be advantageous).
  • Experience in the and courier/express road freight industry.
  • 3 years' experience at mid management level within Franchise or Courier industry.
  • South African Citizen with Clear criminal record

Skills And Knowledge:

  • Ability to operate independently.
  • Entrepreneurial
  • Selfmotivated
  • Disciplined to create order in daily work.
  • Ability to communicate at all levels and strong interpersonal skills.
  • Customer and supplier focus
  • Computer literate (MS Office at an advanced level)
  • Ability to interact with I.T. teams in development of new products.

Duties:

  • To develop a franchise model that can be contained in a prospectus that offers sufficient
opportunity and support value to be attractive to potential buyers. This should include Value

Added Support Services, commercial models as well as operational and brand standards.

  • To develop a User-Friendly International offering to be sold through the Franchises.
  • Finalize Master Franchise Agreements at appropriate levels including regional, courier and agency.
  • To successfully open Franchisees according to targets set by the VAS Executive which includes
sourcing appropriate buyers that provide long term chances of success.

  • Grow in skills and knowledge both domestic and international markets through leveraging off
external resources / courses where required.

  • Understanding the legal complexities surrounding Franchises in general in various geographic markets
  • Publishing a Franchise Manual detailing all operational SOPs, reporting protocols and CI standards to be applied.
  • Travelling to existing Franchisees for auditory purposes to ensure compliance to all set standards.
  • Create a business and financial model delineating income and expenses between the business units, the new Franchisor, and the franchisees.
  • Developing a prepaid catalogued product voucher system as a commercial offering.
  • Carry out all duties in accordance with ISO specifications.
  • Develop a streamlined and efficient operational support structure exploiting synergies with existing centres of excellence to support franchises with operational and financial queries and proactively drive service.
  • Ensuring sufficient social media presence and marketing support to underpin growth.
  • Develop reporting protocols on appropriate interim intervals at all levels.
  • Continually research and launch new products at appropriate intervals.
  • Project management skills

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