Automotive Franchise Manager

2 weeks ago


Johannesburg, Gauteng, South Africa Select Motor Recruitment Full time

Duties:

Manage, advise, and control the Cross-border Franchise Network strategy to achieve key business objectives in line with operational standards
Implementation, and continuous improvements of franchise agreements
Business consultation, brand management, customer service, operations, finance, human resources, sales, IT and marketing
Strategically and operationally, manage resources and performance - HR resourcing, policies, KPI measures, and reporting requirements
Financial performance related to profitability, targets, and budgets (sales, margins, operating costs, capex, and working capital)
including internal controls, sales, and operational activities
Drive customer experience to enhance value propositions
Ensure legislative adherence to all statutory requirements
Franchise Agreements
Ensure the adherence and implementation of the Franchise Network Strategy,
while maintaining brand identity and ensuring full compliance to the brand standard while growing the Business
Maintain strong relationships with Franchisees in order to ensure that obligations are fulfilled
Ensuring financial success and viability of Franchisees by analyzing financial statements and addressing concerns related to profitability,
targets and budgets as per the Franchise agreement
Ensure effective communication and collaboration between relevant stakeholders by building a strong relationship with the franchisees and acting as a liaison in the resolution of matters
Successfully implement changes within the Franchise environment by improving and managing the change processes, and communicating as well as training as may be necessary
Increase sales by identifying new clients / tenders / contracts & projects
Grow existing client sales-volumes via regular relationship management
Network with industry associations, retailers
Develop, pitch, and sell innovative new offerings, based on market-needs
Keep in close contact with decision makers and purchasing departments at existing clients and at prospective clients about upcoming opportunities
Developing a business development strategy focused on financial gain
Arranging business development meetings with prospective clients
Develop a growth strategy focused both on financial gain and customer satisfaction
Conduct research to identify new markets and customer needs
Arrange business meetings with prospective clients
Promote the company's products addressing or predicting clients' objectives
Prepare sales contracts ensuring adherence to law-established rules and guidelines
Keep records of sales, revenue, invoices etc.
Provide trustworthy feedback and after-sales support
Build long-term relationships with new and existing customers
Develop entry level staff into valuable salespeople

Requirements and knowledge:

Knowledge and experience in organizational effectiveness and operations management
Proven track record in implementing best practices and continuous improvement methodologies
MS Office with advanced Excel
5 to 10 years Senior Management within the automotive industry
Minimum of 5 years franchise experience in the automotive industry as well as Business Development Manager knowledge and experience
Motorcycle experience a major advantage
Proficiency in English
Market knowledge
Communication and negotiation skills
Ability to build rapport
Time management and planning skills
Must be willing to travel cross border

  • If you have not heard from us within 14 days from submission of your CV to us, you can assume you have not been successful
If you are interested and have the required SKILLS and EXPERIENCE according to the job spec, please UPLOAD your current, updated CV on our Website using the following link:
For further information please feel free to contact Debbie at Select Motor Recruitment

Applications should be submitted no later than Wednesday 22 November 2023
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