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Hospital Billing/ Financial Supervisor
2 weeks ago
Key Performance Area:
- Supervision and leadership of the Billings Department
- Daily monitoring and maintenance of the Non-Release Report to ensure the target of final billing within 3 days
- Monitoring and reporting of Fixed Fees and Managed Health Care Variances
- Analysis of Billing errors and quality improvement plans
- Effective management of cancelled and reversed cases
- Preparation of Estimates for Private Patients
- Accurate resolution of short payment queries from Credit Control
- Attend to patient queries
- Compile and submit daily, weekly and monthly reports
- Adherence to deadlines
- Liaison with patients, Funders and treating clinicians
- Administrative tasks as assigned by Management
- Maintain and sustain effective working relationships with internal and external customers
- Implement strategic goals and objectives
- Manage and evaluate the Billings team's performance
- Training, motivation, development and evaluation of the Billings team
- Keep abreast of Funder requirements, rules and regulations
- Responsible for effective change & conflict management
- Responsible for identifying inefficiencies and sustainable corrective action plans
Minimum Requirements:
- Grade 1
- A Tertiary Qualification in Business Management would be advantageous
- At least 3 years' experience in managing a Billings team
- Previous experience working in a multidisciplinary private healthcare environment
- Strong financial knowledge and the ability to interpret financial data
- Certificate in ICD and CPT Coding
- Sound knowledge and experience working with ICD and CPT codes
- Knowledge and understanding of the Private Hospital Billings guidelines is essential
- Knowledge of applicable statutory acts such as POPIA and Consumer Protection Act
- Understanding of Medical Aid Scheme rules is essential
- Excellent communication skills
- Proficiency in Computer literacy essential
- Leadership and interpersonal skills
- Attention to detail and excellent organisational skills
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