Escalations Supervisor

Role purpose:The supervisorFTTX: Service delivery has the primary task of ensuring Fibre orders are placed, installed and activated as quickly and seamlessly as possible. The supervisor needs to manage their assigned team as well as suppliers and technicians in the fieldYour responsibilities will include:The supervisor will be accountable for the Delivery of...

STORES SUPERVISOR:INTRODUCTION:Your appointment as Stores Supervisor in the Technical Department is hereby endorsed. This job description supercedes all previous job descriptions issued to you.REPORTING: In the execution of your duties, you will report to the Regional Manager - Technical.PURPOSE: The aim of Stores Supervisor is to ensure that there is a...

Job Summary:The Credit Control Supervisor is responsible for leading and overseeing the credit control team to ensure efficient and effective collection of outstanding debts and manage the credit control process. The Credit Control Supervisor will work closely with internal departments and external stakeholders to resolve payment issues, minimize bad debts,...

Electrical Supervisor (Light current) - Midrand, Gauteng - Job ID 3669Electrical Supervisor (Light current) to maintain the Operator's assets and ensure that safety, quality, and performance targets are achieved. To execute maintenance policy, standards, procedures and ensure reliable safe system. To ensure seamless travel for our customers that is safe,...

SETTLEMENTS SUPERVISORFCS Head Office - MidrandReporting to - Settlements Manager - Zak CroukampJob Introduction:Overall administration and oversight of the settlement process in line with company policies and procedures and that the client's needs are always efficiently and professionally met.Key Performance Areas: (not totally inclusive):1) Effective...

Electrical Supervisor - Light Current (Maintenance) - Midrand, Gauteng - Ref: Electrical Supervisor with light current experience to maintain the Operator's assets and ensure that safety, quality, and performance targets are achieved. To execute maintenance policy, standards, procedures and ensure reliable safe system. To ensure seamless travel for our...

Babylonstoren's e-commerce division has grown exponentially over the last few years. Our fast-paced, innovative and performance-driven environment will suit someone who is self-driven, detail orientated, looks to find solutions, and has the self-confidence to make decisions independently and escalate matters when necessary. We are hyper-focussed on the...

Electrical Supervisor (Light current) to maintain the Operator's assets and ensure that safety, quality, and performance targets are achieved. To execute maintenance policy, standards, procedures and ensure reliable safe system. To ensure seamless travel for our customers that is safe, reliable, comfortable, and friendly.Position details:Type:...

Job Description: Level 2: Call Centre Sales Supervisor =Sales Outbound and ReconnectionJOB TITLE:Level 2 Call Centre Sales Supervisor (Customer Relations Coordinator Contact Centre) ReconnectionsMAIN PURPOSE OF JOB: Ensure every moving client of FADT is assisted according to the required process. Achieve the required appointment numbers for Reconnections and...

We are looking for highly Motivated Call center agents eager to learn and grow in the Call Centre Industry.Job Responsibilities and Duties: Management and resolve customer complaints. Sell products and place customer orders telephonic Identify and escalate issues to supervisors. Provide product and service information to customers.Requirements:Must be able...

(Customer Contact Centre) Fidelity ADT - Outbound Customer Service Retention Agent Level 2Reporting to: Customer Service Retention SupervisorMinimum Qualifications and Experience: Matric A minimum of 2 years customer service experience. At least 1 to 2 years' experience within a contact center, of which client retention experience would be Continuous...

Outbound Customer Service Retention Agent Level 2Reporting to: Customer Service Retention SupervisorOverall Purpose of the Job:Minimum Qualifications and Experience: Matric A minimum of 2 years customer service experience. At least 1 to 2 years' experience within a contact center, of which client retention experience would be beneficial. Continuous...

Job Duties/Responsibilities will include: Process work according to jobs assigned. Receive work via dialler. Ensure adherence to processes. Escalate all unresolved queries to supervisor/manager. All processing to be effective, timeous and accurate. Ensure effective communication to client via feedback. Ensure all queries successfully resolved. Proper...

Electrical Supervisor with light current experience to maintain the Operator's assets and ensure that safety, quality, and performance targets are achieved. To execute maintenance policy, standards, procedures and ensure reliable safe system. To ensure seamless travel for our customers that is safe, reliable, comfortable, and friendly.Requirements: B. Tech...

ATM Reconciliation ManagerFCS Head Office - MidrandReporting to ATM ExecutiveMinimum Requirements: 3 years supervisory experience Previous ATM Management experience would be highly beneficial Computer Literacy in MS Office Packages essential, with specific reference to advance Excel Knowledge of administrative procedures Knowledge of reconciliation...

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 72,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to...

:When it comes to putting people first, we're number 1.The number 1 Top Employer in South Africa.Certified by the Top Employer Institute 2024.Role Purpose/Business Unit:The Purpose of the ECLO Consultant is to case manage and ensure expert resolution of escalated customer complaints from (but not limited to) the office of the CEO, EXCO, Regulatory bodies...

CCC Outbound Sales Admin Agent Level 2Reporting to: CCC Outbound Sales SupervisorMinimum Qualifications and Experience: Matric At least 1 to 2 years' experience within a contact center, of which admin experience would be Continuous Improvement experience Proven experience as an office administrator, office assistant or relevant role Outstanding communication...

Purpose:Providing excellent customer service, by booking in faulty equipment, greet customers and answer their questions in friendly, conversational manner. Communicate effectively with other members of staff and maintain a professional attitude even in the face of challenges, such as an irate client. Strive to provide customers with the best experience...

Listing reference: adapt_000141Listing status: Online-Position summaryIndustry:IT & Internet- Job category:Hospitality, Hotel, Catering, Tourism and TravelLocation:Midrand- Contract:PermanentEE position:YesAbout our company A provider of leading specialised software and digitallyled business solutions that assist clients across targeted...