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Sales Coordinator
2 weeks ago
Responsibilities:
- Provide administrative and operational support to the Business Development Team
- Maintain client databases, including contact information, orders, and commercial documentation.
- Coordinate and plan sales meetings and events
- Develop and maintain relationships with clients.
- Provide customer service support, including client support, resolution, and queries.
- Assist with the preparation and execution of sales presentations.
- Assist with sales training sessions and material.
- Acquire a thorough understanding of Client needs and requirements.
- Serve as the communication link between the Business Development Team, Clients, and Internal teams.
- Collaborate with other departments to ensure that sales, marketing, queries, and deliveries efficiently.
- Prepare and submit regular sales and adhoc reports.
- Assist with onboarding new clients.
- Attending to any reasonable adhoc requests
- Respond to complaints from customers and give aftersales support if required until such time the client liaison team takes over the account.
- Monitor the team's progress, identify shortcomings, and propose improvements.
- Follow up/resolve queries with clients who have not paid their accounts.
- Assist the sales team in improving productivity by contacting customers to arrange appointments and ensuring the Business Development team has highquality, uptodate support material.
- Preparation of quotations and proposals while updating quote register status
- Ensure adherence to laws, regulations, and policies.
Qualifications, skills, and experience:
Qualifications:
- Matric / Grade 1
- Sales Degree or equivalent
Essential Skills:
- Excellent administrative and organisational skills
- Excellent communication, sales, and customer service skills
- Proficiency in written and spoken English.
- The ability to multitask, work in a fastpaced environment, and meet deadlines.
- Current knowledge of industry trends and regulations
- Computer literacy
- Agility
- Excellent interpersonal skills with an aptitude for building relationships with professionals of all levels
- Ability to troubleshoot and resolve problems.
- The ability to work in a team and as an individual.
- The ability to work under pressure and tight deadlines.
- Working on multiple projects at one time
Minimum Experience:
- Minimum of 3 years overall sales coordination experience
- Experience in sales and providing solutions based on Client needs
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