Senior Project Administrator
2 weeks ago
1.
EXPLANATION OF ROLE
The Junior Project Administrator is responsible for project administration, prioritizing customer requests, scheduling, coordination of work, and reporting within the content department.
2.
RESPONSIBILITIES / TASKS
Content Administration
- Monitor incoming Content Requests, Breach Monitor, and Whitelist Groups in Marval, ensuring timely processing and closure within SLA.
- Maintain the 'Final' folder in PaperTrail, ensuring completion of due content within deadlines and leaving notes if necessary.
- Prioritize content according to SLAs and best practices.
- Release all documents to TEST or LIVE as requested and/or instructed.
- Regularly reference the 'Content Let Down Anomalies Report', addressing issues and communicating them to relevant content leads.
- Promptly inform content leads about urgent/priority requests or request updates via communication mediums like MS Teams, Outlook, and Smartsheet comments.
- Manage the import and completion of national content using different toolsets.
- Notify the team of weekly deadlines and provide updates on ongoing projects at the start of each day.
- Inform Content Managers and Leads about upcoming requests that may breach SLAs or have already breached them.
Project Administration
- Compile, update, and complete content project schedules ensure these are updated on the Marval request as the project progresses.
- Consult with the Content Project Manager for the prioritization of largescale content projects.
- Collate monthly Marval reports for CCG activity.
- Create content reports requested by the Project Office.
- Collate monthly flyer data report.
- Assist Content Managers and Content PM with administrative tasks based on need e.g., extraction of data or documents from DXS.
- Creating and maintain project documentation., i.e., project schedules; dashboard and other relating documentation.
- Ensure the Junior Project Administrator SOP stays up to date as processes change.
Salary:
R14, R18,000.00 per month
Ability to commute/relocate:
- Strand,
Western Cape:
Reliably commute or planning to relocate before starting work (required)
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