Senior Project Administrator

2 weeks ago


Strand, Western Cape, South Africa DXS SA Full time

1.
EXPLANATION OF ROLE


The Junior Project Administrator is responsible for project administration, prioritizing customer requests, scheduling, coordination of work, and reporting within the content department.

Handle day to day administrative tasks, maintain project documentation, and update schedules according to projects progress. Coordinate assigned activities and tasks, while fostering a collaborative work environment.

2.
RESPONSIBILITIES / TASKS

Content Administration

  • Monitor incoming Content Requests, Breach Monitor, and Whitelist Groups in Marval, ensuring timely processing and closure within SLA.
  • Maintain the 'Final' folder in PaperTrail, ensuring completion of due content within deadlines and leaving notes if necessary.
  • Prioritize content according to SLAs and best practices.
  • Release all documents to TEST or LIVE as requested and/or instructed.
  • Regularly reference the 'Content Let Down Anomalies Report', addressing issues and communicating them to relevant content leads.
  • Promptly inform content leads about urgent/priority requests or request updates via communication mediums like MS Teams, Outlook, and Smartsheet comments.
  • Manage the import and completion of national content using different toolsets.
  • Notify the team of weekly deadlines and provide updates on ongoing projects at the start of each day.
  • Inform Content Managers and Leads about upcoming requests that may breach SLAs or have already breached them.

Project Administration

  • Compile, update, and complete content project schedules ensure these are updated on the Marval request as the project progresses.
  • Consult with the Content Project Manager for the prioritization of largescale content projects.
  • Collate monthly Marval reports for CCG activity.
  • Create content reports requested by the Project Office.
  • Collate monthly flyer data report.
  • Assist Content Managers and Content PM with administrative tasks based on need e.g., extraction of data or documents from DXS.
  • Creating and maintain project documentation., i.e., project schedules; dashboard and other relating documentation.
  • Ensure the Junior Project Administrator SOP stays up to date as processes change.

Salary:
R14, R18,000.00 per month

Ability to commute/relocate:

  • Strand,

Western Cape:
Reliably commute or planning to relocate before starting work (required)

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