Head of Commercial Diagnostics Network

2 weeks ago


Johannesburg, Gauteng, South Africa Be Different Recruitment Full time

Our client a leading and global healthcare services company is looking for a Head of Commercial to oversee and drive the commercial success, customer excellence and efficiency of the commercial business within the Southern African diagnostic network.


Lead the sales and business development teams, managing profit and loss (P&L), providing outstanding customer and technical support and optimizing the performance of the distributors' network, bring strong leadership abilities, exceptional business acumen and a deep understanding of sales, technical support and operations in both national and international contexts to the role.


In order to be considered the following is required:

  • NQF 7 / 8 in Life Sciences, Laboratory Sciences, Biochemical, Biomedical or related disciplines
  • Significant (>15 years, ideally) experience of working across different functions of the diagnostics and/or healthcare industry and extensive sales and negotiation experience with 10 years experience in leading teams
  • Experience in managing African markets and distributors

Responsibilities:

Sales Strategy and Execution:

  • Develop and implement sales strategies to achieve revenue targets and market share growth in assigned countries
  • Analyze market trends, customer needs, and competitor activities to identify expansion opportunities; foster relationships with key customers and negotiate contracts for longterm partnerships

Profit and Loss Management:

  • Take ownership of the P&L for assigned countries, monitoring financial performance and implementing corrective actions as needed
  • Analyze sales data, pricing strategies, and operational costs to optimize profitability and ensure financial targets are met

Customer Support and Satisfaction:

  • Establish and maintain exceptional customer support culture for high customer satisfaction and loyalty
  • Collaborate with crossfunctional teams to resolve customer issues, manage escalations and enhance customer experience
  • Implement effective CRM systems and processes to track customer interactions for business growth

Management of Distributors:

  • Develop and execute a comprehensive distributor management strategy, including channel partner selection, onboarding, and performance evaluation
  • Provide guidance and support to distributors through training, sales incentives and marketing campaigns to promote their success and growth
  • Monitor performance, implement improvement initiatives and manage contractual agreements

Technical Support Team Management:

  • Work closely with the technical support team, ensuring the provision of excellent support services to customers

Market Analysis and Expansion:

  • Monitor market trends, competitor activities, and customer preferences to identify business opportunities and risks
  • Conduct market research, gather customer feedback and share insights with stakeholders to assess feasibility and profitability for market expansion

Operational Excellence:

  • Implement crossfunctional processes and systems to drive operational efficiency, productivity and quality
  • Identify opportunities for process improvements, cost reduction, and resource optimization and collaborate with crossfunctional teams to streamline operations and enhance overall efficiency

Staff Leadership & Management:

  • Define staff requirements, resourcing the team by retaining, recruiting, selecting and appointing staff as required, inducting new staff members, monitoring and managing performance and managing staff development
Information displayed above not limited to advertisement.

  • For more information please contact:
**Miller Mkandhla
  • Head of Commercial

    4 weeks ago


    Johannesburg, Gauteng, South Africa Michael Page Full time

    About Our Client My client develops and integrates diagnostic solutions. They provide the industry's most extensive in vitro diagnostics solutions in more than 100 countries. Job Description The Head of Commercial will be responsible for:Sales Strategy and ExecutionDevelop and implement sales strategies to achieve revenue targets and market share growth in...

  • Head of Commercial

    3 months ago


    Johannesburg, Gauteng, South Africa Michael Page Full time

    About Our Client My client develops and integrates diagnostic solutions. They provide the industry's most extensive in vitro diagnostics solutions in more than 100 countries. Job Description The Head of Commercial will be responsible for:Sales Strategy and ExecutionDevelop and implement sales strategies to achieve revenue targets and market share growth in...


  • Johannesburg, Gauteng, South Africa ALD Recruitment Full time

    The Diagnostic Radiography will be responsible for operating the equipment to ensure diagnostic imaging of highest standards and high quality patient care.Requirements: National Diploma or Degree Diagnostic Radiographer Valid Registered with the HPCSA as a Diagnostic Radiographer Basic computer skills Valid Basic Life Support certificate South African...


  • Johannesburg, Gauteng, South Africa ALD Recruitment Full time

    The Diagnostic Radiography will be responsible for operating the equipment to ensure diagnostic imaging of highest standards and high quality patient care.Requirements: National Diploma or Degree Diagnostic Radiographer Valid Registered with the HPCSA as a Diagnostic Radiographer Basic computer skills Valid Basic Life Support certificate South African...

  • Head of Acquisition

    2 weeks ago


    Johannesburg, Gauteng, South Africa Head of Digital Full time

    ur client a reputable gaming industry currently seeks a Head of Aquisitions Paid media for a strategic, data-driven & creative Head of Acquisition.We're looking for the best in the business and someone who has deep exposure to working within a digitally native business.The Head of Acquisition will report to the Chief Growth Officer and will work hand-in-hand...

  • Diagnostic Technician

    2 weeks ago


    Johannesburg, Gauteng, South Africa Mototeam (Pty) Ltd Full time

    Duties include:Technical Skills: Proficient in diagnosing and repairing Volkswagen vehicles, covering mechanical, electrical, and electronic systems.Can interpret diagnostic codes and troubleshoot complex issues effectively.Vehicle Diagnostics: Use advanced diagnostic equipment and software to pinpoint technical issues in V.W. vehicles.Troubleshooting:...

  • Head of Commercial

    2 weeks ago


    Johannesburg, Gauteng, South Africa Teva Pharmaceuticals Full time

    Who we areTogether, we're on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It's a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world's leading manufacturer of generic medicines,...

  • Head of Commercial

    1 month ago


    Johannesburg, Gauteng, South Africa Teva Pharmaceuticals Full time

    Who we areTogether, we're on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It's a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world's leading manufacturer of generic medicines,...

  • Head of Commercial

    4 weeks ago


    Johannesburg, Gauteng, South Africa Teva Pharmaceuticals Full time

    Who we areTogether, we're on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It's a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world's leading manufacturer of generic medicines,...

  • Head Commercial

    2 weeks ago


    Johannesburg, Gauteng, South Africa ib vogt GmbH Full time

    The new sustainability: want to join a renewable energy pioneer? Our mission is to advance large-scale photovoltaics to meet the growing global demand for clean electricity. Come be a part of our success storyAs a member of the South African Project Development Team, the Head Commercial will be responsible for commercializing our solar projects as well as...

  • Diagnostic Technician

    2 weeks ago


    Johannesburg, Gauteng, South Africa Sydsen Full time

    A Motor Dealership in Johannesburg North, is looking for aQualified Diagnostic Vehicle Technician to join their service department.Requirements: Grade 1 Trade Test Certificate (not negotiable) Relevant Master training / qualification will be an advantage At least 5 years prior experience Valid SA Drivers License Clear criminal record Target driven with a...


  • Johannesburg, Gauteng, South Africa MTN Full time

    Mission/ Core purpose of the JobHead of Commercial Modelling and Pricing is a senior leadership role responsible for developing and overseeing the consumer commercial models and pricing strategies.This position involves strategic decision-making, extensive data analysis, and collaboration with various departments to ensure the commercial pricing structures...


  • Johannesburg, Gauteng, South Africa MoToRecuit Full time

    JHB026 – BMW Diagnostic Technician – Gauteng, East Rand #DriveYourCareerForward by working for this Luxury Premium vehicle brand.If you are a qualified BMW Diagnostic Technician, then our client is looking for you to join their professional Winning Workshop team.RemunerationMarket related depending on experience plus performance-based Incentive –...


  • Johannesburg, Gauteng, South Africa Framework Commercial Property (Pty) Ltd Full time

    COMMERCIAL PORTFOLIO MANAGERSalary: Rneg based on skills and experienceBased at Head Office in Highlands North/Norwood, Johannesburg (_available_ _immediately_) This position takes full responsibility for the daytoday operations as well as all administrative tasks related to the property. Being organised, deadline driven and the ability to work under...


  • Johannesburg, Gauteng, South Africa Ericsson Full time

    Our Exciting OpportunityWe are hiring a Head of Network Solutions Customer Unit MTN reporting directly to the Head of MMEA Networks and will also be part of the customer unit's leadership team.This position will lead an existing team of highly skilled professionals and continue the transition in the team to evolve from primarily hunting for new contracts...

  • Head of Network

    2 weeks ago


    Johannesburg, Gauteng, South Africa Boardroom Appointments Full time

    Key purpose:This position plays a key role in determining overall financial performance of the Retail Business -Accountable for the development of company retail direct and development of BM network.Duties and responsibilities: Direct and provide cost effective but accurate costings for projects in planning stage, to limit cost variations at execution phase...


  • Johannesburg, Gauteng, South Africa KERRIDGE COMMERCIAL SYSTEMS CORP Full time

    "At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."_Kerridge Commercial Systems (KCS) is growing and growing fast, new opportunities are...


  • Johannesburg, Gauteng, South Africa Metamorphosis Integrated Solutions Full time

    Head of Commercial; Hospital and Strategic Alliances Listed HealthcareReporting to the Managing Director providing towards building a high growth strategic commercial businesses.The Head of Commercial is fully accountable for all operational and strategic activities related to sales and marketing for the Hospital division. The incumbent will consult widely...

  • Diagnostic Technician

    2 weeks ago


    Johannesburg, Gauteng, South Africa CFAO Full time

    General information:Join our CFAO MOBILITY Division MEETING THE MOBILITY NEEDS OF BUSINESS & INDIVIDUALSComprising the most extensive vehicle retail network in Africa, we provide all mobility-related sectors with a multi-brand offer, partnering with global automotive manufacturers : sales of new and used vehicles, short or long-term rentals, fleet management...


  • Johannesburg, Gauteng, South Africa Standard Bank Of South Africa Limited Full time

    Business Segment: Business & Commercial Banking Location: ZA, undefined, Johannesburg, Baker Street 30 To lead, develop and manage the credit evaluation team in support of the Commercial Segment's ("the Segments") asset growth targets. To comprehensively manage the credit risk of the lending portfolio of the Commercial Segment for the Business Centres,...