Debtors Manager

2 weeks ago


Edenvale, Gauteng, South Africa Motus Corporation Full time
LiquidCapital is a world leader in its field of specialisation offering a variety of financial products for motor vehicles. LiquidCapital aims to creatively solve problems and add value to people by ensuring Mobility for Good.


LiquidCapital forms part of the Motus Group, a leading JSE listed Company in the Automotive Industry where performance is driven by three keystones, 1.

Leaders, 2. Innovation & 3. Customer Champions.

If you are seeking an exciting and rewarding opportunity, then this is the career journey you've been waiting for.

Position Overview:


Debtors Manager will be responsible to manage the process and resources that ensures accurate client/customer billing, debt collection and customer refunds as well as accurate debtors' account reporting, contributing to accurate financial information, control and reduced risk.


Specific Role Responsibilities:

  • Manage debtors to ensure that all outstanding invoices are collected according to payment terms
  • Ensure that proper cutoff processes and reporting has been performed and that all debtors ledger balances agrees to debtors age analyses
  • Evaluate the adequacy of credit notes and bad debt provisions, and where appropriate, arrange for relevant adjustments with Finance
  • Ensure all credit notes are processed in accordance with the company limits of authority document
  • Manage financial activities in line with approved policies, processes and procedures
  • Implement and manage endtoend processes
  • Resolve problems with the necessary discretion and guidelines
  • Plan, manage and monitor processes to ensure customer service excellence
  • Deliver services that creates a culture, which aims to exceed customers' expectations in all aspects of the business
  • Manage outstanding debtors, to ensure collections are up to date and all risks are identified and actioned
  • Implement and manage workforce planning, recruitment, learning and development, performance management, reward and recognition and employee relations to ensure an optimal working environment
  • Monitor and positively influence and manage change, and offer operational support where required
  • Explore new methods and best practices of work within the parameters defined in the current business practices
  • Optimise operational implementation, diagnose deviations from principles and align processes and procedures
  • Reviewing and approving of refunds to customers within the set refund rules
  • Managing the daily refunds dashboard to ensure are cases are allocated to the relevant team and customers' expectations are met within the required timelines
  • Implementation of selfinvoicing solution for the Group

Qualifications and Experience:

  • Bachelor's Degrees and/or Advanced Diplomas in Finance, Economics and Accounting
years' experience in a similar environment

Skills and Personal Attributes:

  • Ability to work within a high volume / highpressure environment
  • Excellent Excel skills
  • Strong interpersonal and communication skills for interacting with customers, team members and senior management
  • Strong analytical and problem solving skills
  • Good planning and organisational skills to balance and prioritise work
  • Attention to detail and accuracy
  • Deadline driven and strong sense of urgency
  • Must be able to multitask and adapt to change
  • The ability to ensure high standards of quality and service delivery to meet and exceed client expectations
  • Own and live up to the company values
  • Create and engaging, enabling and productive work climate aligned to the employee value proposition
  • Clearly articulate the goal and purpose to ensure alignment of team members towards the desired objective

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