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Frequency Co-ordinator
2 weeks ago
JHB00150- Engineering & Technical- Gauteng, Edenvale
Monthly Cost To Company- Our client, who specialises in electronic communication manufacturing and supply, is seeking a
Frequency Coordinator to join their team. A financial background with a relevant formal qualification as well as at least 2 years' experience is essential. Applicants must have Accpac Accounting knowledge.
Educational, Skills and Experience Required:
- Matric & tertiary qualification (Financial or similar)
- At least 2 years' experience in a similar position
- Practical financial experience would be beneficial
- Customer service experience / skills
- Knowledge of
Accpac Accounting essential
Key Performance Areas:
- Annuity control billing for GTX and VHF radios
- SIM Card global activation, deactivation, and SIM swap process
ICASA
- Annual license renewals and frequency maintenance
- Knowledge of Accpac Accounting system essential
Responsibilities:
Annuity Contracts:
- Ensure VHF and GPRS radios are added/deducted correctly for billing
- Liaise with existing and new clients and assist where necessary
- Follow up on customer enquiries regarding billing and provide solutions.
- VHF billing of monthly and annual feescreate recurring charges in Accpac.
- GPRS billing of local monthly fees, export monthly fees & biannual billingcreate recurring charges in Accpac.
- Updating GTX booklet for management.
- Monitoring of MTN and Vodacom accounts
ICASA:
- Administration of frequency licenses annual renewals and amendments.
- Allocation of customer to correct frequency license
- Deal with ICASA for licensing and billing requirements.
SIM cards-Backup for SIM Activations:
- Full administration of sim card activations, deactivations & sim swaps.
- Monitoring of the SIM Activation mailbox.
- Processing and logging of all factory, customer and service department requests for activation to Vodacom and MTN.
- Ordering plastic and chip SIMS for Procurement Department.
- Uploading of all SIM info to RDC Server database.
- Basic troubleshooting of SIM activation and provisioning errors.
- Monthly reporting (Base size, Activation and Deactivation reports).
- GTX connectfull administration of completed forms and login details.
Other:
- Will be required to provide switchboard relief from time to time.
- Work beyond normal hours when necessary.
- Assist with invoicing as a backup to debtors' clerk when necessary.
- For more information please contact:
- Craig Lamprecht
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