Debtors Manager

1 week ago

Edenvale, South Africa Motus Corporation Full time

LiquidCapital is a world leader in its field of specialisation offering a variety of financial products for motor vehicles. LiquidCapital aims to creatively solve problems and add value to people by ensuring Mobility for Good.

LiquidCapital forms part of the Motus Group, a leading JSE listed Company in the Automotive Industry where performance is driven by three keystones, 1. Leaders, 2. Innovation & 3. Customer Champions.

If you are seeking an exciting and rewarding opportunity, then this is the career journey you’ve been waiting for.

**Position Overview**:
Debtors Manager will be responsible to manage the process and resources that ensures accurate client/customer billing, debt collection and customer refunds as well as accurate debtors’ account reporting, contributing to accurate financial information, control and reduced risk.

**Specific Role Responsibilities**:

- Manage debtors to ensure that all outstanding invoices are collected according to payment terms
- Ensure that proper cut-off processes and reporting has been performed and that all debtors ledger balances agrees to debtors age analyses
- Evaluate the adequacy of credit notes and bad debt provisions, and where appropriate, arrange for relevant adjustments with Finance
- Ensure all credit notes are processed in accordance with the company limits of authority document
- Manage financial activities in line with approved policies, processes and procedures
- Implement and manage end-to-end processes
- Resolve problems with the necessary discretion and guidelines
- Plan, manage and monitor processes to ensure customer service excellence
- Deliver services that creates a culture, which aims to exceed customers’ expectations in all aspects of the business
- Manage outstanding debtors, to ensure collections are up to date and all risks are identified and actioned
- Implement and manage workforce planning, recruitment, learning and development, performance management, reward and recognition and employee relations to ensure an optimal working environment
- Monitor and positively influence and manage change, and offer operational support where required
- Explore new methods and best practices of work within the parameters defined in the current business practices
- Optimise operational implementation, diagnose deviations from principles and align processes and procedures
- Reviewing and approving of refunds to customers within the set refund rules
- Managing the daily refunds dashboard to ensure are cases are allocated to the relevant team and customers’ expectations are met within the required timelines
- Implementation of self-invoicing solution for the Group

**Qualifications and Experience**:

- Bachelor’s Degrees and/or Advanced Diplomas in Finance, Economics and Accounting
- 3 - 5 years’ experience in a similar environment

**Skills and Personal Attributes**:

- Ability to work within a high volume / high-pressure environment
- Excellent Excel skills
- Strong interpersonal and communication skills for interacting with customers, team members and senior management
- Strong analytical and problem solving skills
- Good planning and organisational skills to balance and prioritise work
- Attention to detail and accuracy
- Deadline driven and strong sense of urgency
- Must be able to multi-task and adapt to change
- The ability to ensure high standards of quality and service delivery to meet and exceed client expectations
- Own and live up to the company values
- Create and engaging, enabling and productive work climate aligned to the employee value proposition
- Clearly articulate the goal and purpose to ensure alignment of team members towards the desired objective

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