Debtors Supervisor
6 months ago
LiquidCapital is a world leader in its field of specialisation offering a variety of financial products for motor vehicles. LiquidCapital aims to creatively solve problems and add value to people by ensuring Mobility for Good.
LiquidCapital forms part of the Motus Group, a leading JSE listed Company in the Automotive Industry where performance is driven by three keystones, 1. Leaders, 2. Innovation & 3. Customer Champions.
If you are seeking an exciting and rewarding opportunity, then this is the career journey you’ve been waiting for.
**Position Overview**:
The Debtors Supervisor will be responsible for supervising the accounts receivable staff and assist with queries and non-payment.
**Specific Role Responsibilities**:
- Supervise the debtor team to ensure effective collection of outstanding debts and timely resolution of payment discrepancies
- Supervise the refunds team to ensure refunds are prepared correctly and assigned cases are actioned in a timely manner to meet refund turnaround time
- Assist the Debtors Manager to develop and implement debt collection strategies and procedures to minimize bad debt losses and improve cash flow
- Monitor and analyse debtor accounts, ageing reports, and payment trends to identify potential risks and opportunities
- Provide guidance and support to team members including training, coaching, and performance evaluations
- Performing month-end process and reporting
- Maintain excellent working relationships with the dealerships and internal departments
- Add-hoc duties to support business
**Qualifications and Experience**:
- Grade 12 /Matric
- Proven experience min of 3 years in debt collection
**Skills and Personal Attributes**:
- Excellent Excel skills
- Strong knowledge of debt collection principles and practices
- Excellent communication skills, with the ability to interact effectively with debtors, colleagues, and stakeholders at all levels
- Strong analytical and problem-solving abilities, with a keen attention to detail
- Ability to work under pressure and meet deadlines in a fast-paced environment
- Good planning and organisational skills
- Criminal and Credit Clear
- Reliable or own transport