Executive Assistant to CEO and CIO

2 weeks ago

Johannesburg, Gauteng, South Africa Make it Good Full time
Duration: 1 year contract, with the intention of being made permanent thereafter
Location: Remote (from anywhere in South Africa), meeting periodically in Johannesburg with the team
Benefits: Medical aid and retirement contributions

Are you passionate about social upliftment and education? If so, this might be the position for you

Make it Good is excited to partner with this NGO, who specialise in upskilling underpriviledged youth. They focus on addressing global social inequality through its learning ecosystem, incubating in-demand skills for digital, entrepreneurial, and green career paths. It collaborates with learners, funders, employers, and learning providers to identify talented young individuals, connect them with learning opportunities, and support their career growth and acceleration.

The Executive Assistant will deliver top-tier administrative support to the CEO and CIO, enabling the executive leadership to concentrate on the most critical aspects of their roles. This position demands an enthusiastic, proactive individual who is exceptionally organised, detail-oriented, and resourceful. The ideal candidate will adeptly manage multiple priorities with discretion and professionalism.

Key Responsibilities:

  • Administrative Support: Oversee the daily personal and professional schedules, commitments, and calendar of the lead executives, including arranging meetings, appointments, and travel plans.
  • Communication Management: Act as the main point of contact for communications, efficiently handling inboxes, emails, other correspondence, and phone calls.
  • Meeting Coordination: Organise and coordinate meetings, including preparing agendas, taking minutes, drafting follow-up emails, and ensuring the follow-up on action items.
  • Document Management: Prepare, edit, and distribute various documents, reports, and presentations.
  • Delivery Support: Ensure the executives fulfil 100% of their commitments by preventing oversights and proactively supporting task completion.
  • Project Assistance: Assist with special projects, research, and data analysis as needed. Provide support in planning and executing company events and initiatives.
  • Team Support and Relationship Building: Aid the CEO and CIO in building stronger relationships with their team by facilitating high-quality, personalised interactions within the organisation.
  • Event Management: Coordinate logistics for events such as board meetings, team gatherings, and company-wide events.
  • Travel Arrangements: Manage travel logistics, including booking flights, accommodation, and car hire. Prepare detailed itineraries and ensure all travel needs are met.
  • Expense Management: Handle expense reports, budget tracking, and reimbursement processes for the executive leadership.
  • Confidentiality: Uphold the highest level of confidentiality and discretion in managing sensitive personal and organisational information and executive matters.

Qualifications and Skills

  • Proven experience (3+ years) as an Executive Assistant or in a similar administrative role, preferably supporting senior executives.
  • Excellent organisational and time-management skills, with the ability to prioritise tasks effectively.
  • Exceptional written and verbal communication skills.
  • Technically proficient and confident in using various systems and tools for communication, planning, and project and task management.
  • High level of professionalism and ability to handle confidential information with discretion.
  • Exceptional attention to detail and problem-solving abilities.
  • Ability to work independently and as part of a team in a fast-paced environment. Proactivity, empathy, and the ability to thrive in ambiguity are key to succeeding in this role.
  • Strong interpersonal skills and the ability to build positive relationships with internal and external stakeholders.

Why You Want This Role

  • Our client is an impact-driven organisation that is rapidly evolving from a South African NGO to a global development entity. This role offers the opportunity to contribute to that growth and be part of an exciting journey in a meaningful sector.
  • Their culture is youthful, fun, and agile. They work hard and are learning to work smart. Jobs with them are what you make of them, with endless opportunities for learning and growth.
  • Both lead executives are busy individuals with full lives both professionally and personally. They complement each other well and are embarking on a new journey as the organisation grows. Working closely with them will be busy, sometimes chaotic, and full of opportunities to learn, grow, influence, and gain invaluable experience.

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