Contact Center Agents

Call center agents /Customer service Agents are needed for Entry Jobs. should be well-spoken, Service driven and able to work under pressure.QualificationMatric / Equivalent Receiving incoming telephone calls from customers and/or delivers scripted or nonscripted messages to customers via telephone during designated hours at all levels with stakeholders...

Currently we are searching for a Call Center Agent for Johannesburg, South Africa.Responsibilities of this Post:Provide product and service information to customers.Document all call information according to standard operating procedures.Research, identify, and resolve customer complaints using business tools and available customer data.Address and resolve...

Currently we are searching for a Call Center Agent for Johannesburg, South Africa.Responsibilities of this Post:Answer courteously inbound calls.Manage filing, mailing, correspondence and other management tasks.Respond to customer inquiries.Generate customer interest in the services or products offered by the company.Manage and update customer databases with...

Join our dynamic team at Bytestream as a Lead Warming Call Center Agent We're seeking enthusiastic individuals to connect with leads and warm them up for our clients' campaigns. As a crucial part of our team, you'll engage in outbound calling, nurturing leads, and representing our clients with professionalism and warmth. If you're passionate about...

Call Center Sales Agents RequiredRequirements: Matric Well Spoken. Must have a basic understanding of a computer. Achieving sales targets Ensuring your product knowledge is passed on to clients. Responsible for processing all correct information onto final sales. Adhering to sales team standards checklist skills. Possess exemplary customer service skills....

Currently we are searching for a Call center supervisor for Johannesburg, South Africa.Responsibilities of this Post:Hire, train, coach and lead call centre team as they provide services to our customers.Lead the call centre team to provide friendly and efficient service to customers on inbound and outbound calls.Supporting call centre agents through...

Job Title: Junior Technical Support and Call Center AgentCompany Overview: We are a reputable tool retailer committed to delivering high-quality tools and equipment to our valued customers. We offer a diverse range of products for professionals and DIY enthusiasts alike. As we expand our operations, we are seeking a motivated and customer-oriented Junior...

Currently we are searching for a Call center supervisor for Johannesburg, South Africa.Responsibilities of this Post:Hire, train, coach and lead call centre team as they provide services to our customers.Supporting call centre agents through difficult calls, defusing angry customers and assisting the team members where important decisions needs to be...

Creating purposeful careers as we build the future of contact centre solutionsUS based client is looking for dynamic outbound agents on a night shift in Sunninghill.Successful candidates will receive full product and systems training.Responsibilities and expectations (not limited to):Read from a scripted pitchTransfer warm leads to USA agentsMeet and exceed...

Call Center ManagerSandton, JohannesburgSalary: R45,000-R60,000 CTCOur Client:A global leader in the BPO sector offering world-class CX and Service Centres at all their locations. They service industries such as eCommerce, Retail, Food Delivery, and TechnologyAbout the role:Our client is now ready to take the next step by providing call center services to...

Job Description - Primary Customer Care Agent - Portfolio Management (008UPW) Primary Customer Care Agent - Portfolio Management - 008UPW An opportunity exists within our Customer Care Centre for a Customer Care Centre Consultant. Duties & Responsibilities Preferred & backup agents for Top Customers. Be the single point of contact for all customers...

Auto24 is a leading used car dealership dedicated to providing high-quality pre-owned vehicles to our valued customers. With a commitment to excellence and customer satisfaction, we are expanding our team and seeking dynamic individuals to join us. Are you passionate about cars and communication? Do you thrive in a dynamic and fast-paced environment? Auto24,...

GENERAL PURPOSERESPONSIBILITIES- PRINCIPAL RESPONSIBILITIES_ Drive results through others Meeting and exceeding sales and service objectives- GENERAL RESPONSIBILITIES_Operations Ensure the effective and efficient running of the Call Centre. Ensure that the contact centre KPIs are met. Keep up to date with business development and new product lines Manage...

Supports field teams with technical supportMonitoring all technical requests receivedAcknowledge of technical request from customer or Supporting structuresTroubleshoot technical issuesDiagnose and assist with technical issueResolve technical issue or refer to service delivery agent and service coordinator for further assistanceUpdating customersSending...

Job Number 72948Job Type PermanentJob Title Contact Centre AgentComputer Skills MS OfficeIndustry ServiceCity Johannesburg (CBD)Province GautengCONDENSED LIST OF DUTIES: Handle telephone queries. Record all calls received. Attend to all claims queries received for the Funds. Utilising the documents system correctly (Oculus). Basic understanding of Benefits...

Job Number 71223Job Type PermanentJob Title Contact Centre AgentComputer Skills MS OfficeIndustry ServiceCity JohannesburgProvince GautengCONDENSED LIST OF DUTIES: Handle telephone queries. Record all calls received. Attend to all claims queries received for the Funds. Utilising the documents system correctly (Oculus). Basic understanding of funds Posting...

Auto24 is a leading used car dealership dedicated to providing high-quality pre-owned vehicles to our valued customers. With a commitment to excellence and customer satisfaction, we are expanding our team and seeking dynamic individuals to join us. Are you passionate about cars and communication? Do you thrive in a dynamic and fast-paced environment? Auto24,...

An exciting opportunity within Energy at Work Projects is now available We are in search of a Contact Centre Manager - Client Services; a highly motivated and organized individual with extreme attention to detail who is looking for a chance to be part of a dynamic organization that offers an opportunity to establish a dynamic career in outsourced services...

WhatsApp Contacts for Application / We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints. NO EXPERIENCE REQUIRED. Training will be Provided.Roles Answering or making calls to clients to learn about and address...

Roles Manage large amounts of inbound and outbound calls in a timely manner Follow communication "scripts" when handling different topics Identify customers' needs, clarify information, research every issue and provide solutions and/or alternativesNO EXPERIENCE REQUIRED. TRAINING WILL BE PROVIDEDWHATSAAPJob Type: PermanentPay: R4 000,00 - R9 800,00 per...