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    **Position Title**: Office Manager / Sales Manager **Reports to**: Directors / General Manager **Position Overview**:This position as Office/Sales Manager plays a major role in the success and the profitability of the company. The appointed person must be goal driven and goal orientated with great management and training skills and a passion for the...

Sale Manager

3 months ago


Bellville, Western Cape, South Africa WeTrade Property Full time

Position Title:
Office Manager / Sales Manager

Reports to:
Directors / General Manager

Position Overview:
This position as Office/Sales Manager plays a major role in the success and the profitability of the company.

The appointed person must be goal driven and goal orientated with great management and training skills and a passion for the property industry.

The incumbent will have a huge business responsibility, target driven, and good business skills will be an advantage.

Duties and Responsibilities / Core Tasks:
The below sets out the Office Manager/Sale Manager's primary responsibility but is not an exhaustive list.

JOB DESCRIPTION:

Duties and Responsibilities / Core Tasks:

Appointment of new property practitioners:

  • Building and constant updating of area property practitioner database of opposition agency property practitioners;
  • Planning, coordination and placement of recruitment ads and property practitioner information sessions with opposition property practitioners;
  • Continued canvassing and recruitment activities for current operational estate property practitioners and quality intern estate property practitioners employed by opposition agencies;
  • Following of the Recruitment Strategy Guidelines as amended from time to time;
  • Screening, appointing and training of new estate property practitioners who joins the company;
  • Concluding service contracts and office rules with property practitioners;
  • A Sales Manager has to spend at least 60% of his/her time on recruitment activities.

Training of property practitioners:

  • Training on general office procedures;
  • Training on the Prop Control system;
  • Training on CMA / Lightstone reports;
  • Training on how to canvass an area;
  • Screening and nominating the property practitioner's canvass area;


Training on contracts
  • OTP's and required FICA documentation;
  • Training on formulas and VAT calculations;
  • Training on Listings;
  • Training on how to do a show house;
  • Training on taking photos;
  • Training on negotiating skills;
  • Training on how to do adverts;
  • Setting and monitoring property practitioner goals.

Property practitioner support and back-up:

  • Monthly / Quarterly oneonone meetings with property practitioners to set goals, assess activities according to goals, give advice and motivation;
  • Monitoring property practitioners progress and productivity from Prop Control;
  • Assist property practitioners with administrative requirements, negotiation of sole mandates and contracts, as and when needed;
  • Assist property practitioners with extraordinary contracts, e.g., PIP's, insolvency's, deceased estates etc.
  • Provide training and support to property practitioners on database and other necessary systems in order for them to operate effectively;
  • Providing data and general training information for property practitioners;
  • Training property practitioners on systems e.g., CMA, Prop Control, CRM System etc.
  • Assist in preparing and ordering marketing and exhibition material e.g., pamphlets for property practitioners;
  • Visiting of own property practitioner's show houses on a regular basis;
  • Visiting opposition property practitioner's show houses to present our offering and to introduce him/herself.

Contracts:

  • Checking and signing off new contracts
  • OTP's. Ensure contract is legal and complete with all related annexures and FICA documentation;
  • When a property practitioner presents a new OTP contract, an interview is scheduled to discuss the terms of the contract;
  • Checking all signatures, supporting documents and annexures to the contract is done with the property practitioner present;
  • Calculating property practitioner commission split, per transaction;
  • Completing Contract Cover Sheet to accompany signed off contracts;
  • Ensure CMA is attached;


Ensures that ASP
  • Conveyancer and Bond Originator is appointed;
  • Incomplete contracts are given back to the property practitioner to finalise and return with a completed contract;
  • Diarizes follow up of the above point;
  • Once everything is checked and finalized signs off the contract and delivers it to the Office Administrator;
  • Take responsibility to ensure that followup for income for registered deals is done and received sales commission & bond commissions;
  • Manage problems of conditional / unconditional files
  • OTP's;
  • Regular checks are done on Latest Updates from attorneys to ensure Office Administrator completes and responds to tasks to update;
  • Assist with the follow up with property practitioners/clients for outstanding information if and when required;
  • Handle queries from buyer/seller telephonically or personally;
  • Calls seller/purchaser to establish personal contact and thank them for their business;
  • Follow up and assistance with contacts should encourage repeat business and positive relationships;
  • Update systems with information e.g., property practitioners pay slips before closing files;
  • Up