Claims Administrator

2 weeks ago


Centurion, Gauteng, South Africa PSG Insure Full time

Job description:


The Claims Administrator is responsible for coordinating and overseeing, managing, negotiating settlement of the claim and is accountable for the finalisation of the claim end-to-end.


Responsibilities:

  • Register claims and appoint assessors
  • Manage claims in terms of claims SLA
  • Make decision regarding merit indemnify or not
  • Negotiate settlement
  • Manage the salvage process (motor & nonmotor salvage)
  • Detection of fraud and management of fraudulent indicators
  • Keep the operational system updated
  • Provide thorough and timeous feedback to the relevant parties
  • Complaint's resolution

Skill sets required:

  • Matric


NQF Level
  • Full qualification (shortterm insurance) as set by regulation
  • Regulatory Examination Level 5 successfully completed
  • Minimum 5 years' claims handling experience (both commercial and personal lines)
  • DOFA confirmation from FSCA
  • Good verbal and written communication skills
  • Negotiation skills
  • Client service driven
  • Results & detailed orientated
  • Interpersonal skills
  • Team player
  • Good time management skills (planning and organising)
  • High stress tolerance & resilience
  • Analytical ability (reasoning & questioning)


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