Claims Manager

2 weeks ago


Centurion, Gauteng, South Africa Afgri Full time
Ensure that all administrative functions relating to claims are processed in a timeous and correct manner.

REQUIREMENTS

  • Grade 1
  • FAIS accreditation (Level RE 5)
  • Financial Sector Conduct Authority (FSCA) recognised qualification
  • 5 years in the shortterm insurance industry
  • Excellent English and Afrikaans communication skills

KEY PERFORMANCE AREAS

  • Managing the centralized claims division.
  • Obtain claim forms and relevant documentation and information from clients.
  • Registering of new claims within 24 hours.
Daily processing, tracking, recording and ensuring timely settlement of claims.

  • Daily capturing, updating and storing of claims on the Cardinal administration system.
  • Daily feedback to client(s) and relationship managers and/or relationship manager assistants on claims progress.
  • Assist with Underwriting functions when requested.
  • Operate within the Financial Sector Conduct Authority (FSCA) and FAIS regulations.
  • Report all customer complaints to Head Office daily.
  • Reporting to and liaising on claims with the direct manager, various Relationship Managers and Relationship Manager assistants.

Closing date: 25 July 2023

  • A law, known as the Protection of Personal Information Act, 4 of 2013 (POPIA) provides that when one processes another's personal information, such collection, retention, dissemination and use of that person's personal information must be done in a lawful and transparent manner._


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