Claims and Quality Assessor: Life Assurance

1 week ago


Centurion, Gauteng, South Africa iMasFinance Co-operative (Ltd) Full time

Job Purpose

Responsible to assist in the assessment of all cell captive claims and group scheme claims reported by members and to further assist with administrative functions within the department.


Job Outputs:

  • Document management
  • Register, submit and report on claims
  • Follow up on enquiries and handle claims administration
  • Monthly reporting
  • Investigate and resolve customer queries in a timely manner to ensure ongoing customer satisfaction and retentions
  • Peruse system journals
  • Stakeholder management
  • Ensure iMas meets all administrative requirements as per FAIS to ensure full compliance and provide monthly feedback.

Qualifications and Experience

  • National Senior Certificate (Matric)
  • FSCA recognized qualification (advantageous)
  • Regulatory Exam (RE 5) (advantageous)
  • Computer literacy (MS office)
  • Valid driver's license (Code 8 manual)
  • At least 2 years' experience in Claims and/or Life Assurance administration
  • Basic knowledge of refund premiums
  • Basic knowledge of Cell captive business (advantageous)

Knowledge and Skills

  • Life assurance claims process and relevant legislation
  • Excellent writing and communication skills
  • Good Negotiation
  • Conflict management
  • Organizing skills and computer skills

  • Claims Assessor

    1 week ago


    Centurion, Gauteng, South Africa Momentum Life Full time

    IntroductionRole Purpose**- To provide a support service to the claims department by liaising with clients and stakeholders as well as providing solutionsRequirements: 23 years exposure to the Life Insurance industry 23 years claims experience (preferred) Call centre knowledge Knowledge of medical terminology (preferred) MatricDuties & Responsibilities...

  • Claims Assessor

    1 week ago


    Centurion, Gauteng, South Africa Momentum Life Full time

    IntroductionRole Purpose**- To be part of a team that provides market leading claims assessment capability for living benefits (critical illness, income and disability benefits). This will include specialising in income disability, lump sum disability,critical illness and case management for living benefits, the completion of quality industry assessments...

  • Claims Consultant

    1 week ago


    Centurion, Gauteng, South Africa Momentum Life Full time

    IntroductionRole PurposeTo provide a support service to the claims department by liaising with clients and stakeholders as well as providing solutions.Requirements:2-3 years exposure to the Life Insurance industry2-3 years claims experience preferredCall centre knowledgeKnowledge of medical terminology preferredMatricDuties & ResponsibilitiesProvide...


  • Centurion, Gauteng, South Africa Customer Loyalty Consultants (Pty) Ltd Full time

    Gauteng, Centurion**R25' R30'000.00 MonthlyCLC is seeking a Quality Assurance Specialist, specialising in Short-Term Insurance Claims quality control.Quality Assurance Consultants play a significant role in ensuring the claims handling process meets certain desired regulations and acceptable standards. They formulate and direct the quality assurance programs...

  • Claims Assessor

    1 week ago


    Centurion, Gauteng, South Africa MMI Holdings Ltd Full time

    Closing Date2023/03/20Reference NumberMMH Job TitleClaims AssessorPosition TypePermanentRole FamilyClient ServicesClusterHealth SolutionsRemote OpportunitySome of the timeLocation - CountrySouth AfricaLocation - ProvinceGautengLocation - Town / CityCenturionIntroduction Metropolitan is one of the oldest financial services brands in South Africa. With a 116...


  • Centurion, Gauteng, South Africa OUTsurance Full time

    Company DescriptionOUTsurance is a world-class, fast growing short-term & life insurer based in Centurion. You always get something OUT, in that we are vibrant, successful and values orientated with an awesome dynamic culture that aligns its business with its core values of Awesome service, Passionate, Honest, Human, Dynamic and Recognition. A Desktop...


  • Centurion, Gauteng, South Africa ZA Wit Pty Ltd Full time

    ZA Wit (Pty) Ltd is in search of experienced ETQA Manager & Quality Assurer.Duties & Responsibilities Primary Key Performance Areas:Manage the ETQA Division:Implement, monitor, maintain and improve the organisation's Quality Management System.Implement, monitor, maintain and improve the organisation's Assessment and Moderation System.Monitor the performance...

  • Claims Assessor

    1 week ago


    Centurion, Gauteng, South Africa Health Solutions Full time

    IntroductionMetropolitan is one of the oldest financial services brands in South Africa. With a 116 year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security.Role PurposeAssess, review and manage living...


  • Centurion, Gauteng, South Africa Neoc_People Full time

    Key Responsibilities: 1. Quality Assurance Strategy: Develop and maintain a comprehensive quality assurance strategy for our training programs. Define and implement quality standards, guidelines, and best practices. Manage accreditations and renewals with regulatory bodies (QCTO, SABPP, TETA, Services SETA, Construction SETA, UMALUSI, DHET). 2. Process...

  • Claims Consultant

    1 week ago


    Centurion, Gauteng, South Africa Momentum Insure Company Limited Full time

    Introduction Through our clientfacing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.Role Purpose Our consultants within the Claims...


  • Centurion, Gauteng, South Africa ZA Wit Pty Ltd Full time

    We looking for qualified and experienced Quality Assurance Officer.Key Performance AreasProgramme Management Learner, contract & Accreditation Management Liaison with relevant stakeholders (Government, SETA) Oversee/Assist with Assessment, Moderation and Verification Assist, create and review Project Implementation plans and Schedules on an ongoing basis. To...

  • Quality Assessor

    1 week ago


    Centurion, Gauteng, South Africa WNS Global Services Full time

    Job DescriptionRole PurposeTo enhance the customer experience journey by quality assessing call centre interactions (calls, email, chat, other), enable low-risk and zero-surprises BAU and producing reports which tells the story of the customer experience journey.Actively engage stakeholders for information sharing purposes regarding quality findings and...


  • Centurion, Gauteng, South Africa Momentum Corporate Full time

    IntroductionRole PurposeEnsure the smooth running of the disability management administration function by efficient coordination of related tasks. To provide an effective and efficient service to clients and intermediaries by receiving, evaluating and responding to queries timeously. Accurately capture incoming correspondence and claims onto the relevant...

  • Claims Assessor X2

    1 week ago


    Centurion, Gauteng, South Africa Health Solutions Full time

    IntroductionMomentum Health Solutions, anentity of MomentumMetropolitan Holdings deliverssustainable, integrated healthsolutions that meet the needs ofclients in the different segmentsand maximise lifetime clientvalue. We build and maintain aculture of innovation, and createvalue through unique insights ofhow to achieve specificoutcomes by using a defined...


  • Centurion, Gauteng, South Africa Momentum Insure Company Limited Full time

    IntroductionThrough our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.Role PurposeOur advisors within the Personal...

  • Quality Assurance

    1 week ago


    Centurion, Gauteng, South Africa G4S Full time

    Job Introduction : G4S Secure Solutions (SA), a leading provider of integrated security management solutions, has a vacancy for a Quality Assurance & Control Manager based at our Head Office in Centurion, reporting to the National Operations Manager. The successful incumbent is a self-starter with a proven track record in maintaining company policy,...

  • Quality Assessor

    1 week ago


    Centurion, Gauteng, South Africa WNS Global Services Full time

    Company DescriptionWNS Global Services Inc (NYSE:WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

  • Quality Assurer

    1 week ago


    Centurion, Gauteng, South Africa Momentum Investments Full time

    IntroductionAs a Quality Controller (QC) within RISO, you will be one of Momentum's brand representatives. The main purpose of your role will be to accurately perform quality control and assurance of data on business systems to ensure standards are met as well as to maintain and monitor the quality assurance process.Role PurposeYour role will entail...

  • Contents Assessor

    1 week ago


    Centurion, Gauteng, South Africa OUTsurance Full time

    Company DescriptionOUTsurance is a customer-centric financial services company with a global foot print. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff "always get something OUT." Our success can be attributed, amongst other things, to the outstanding people that work for...

  • Quality Assurance

    1 week ago


    Centurion, Gauteng, South Africa G4S Full time

    Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.Job Introduction:G4S Secure Solutions (SA), a leading provider of integrated security management solutions, has a vacancy for a Quality Assurance & Control Manager based at our Head Office in Centurion, reporting to...