Claims Assistant
2 weeks ago
REQUIREMENTS
- Grade 1
- FAIS accreditation (Level RE 5)
- Financial Sector Conduct Authority (FSCA) recognised qualification
- 5 years in the shortterm insurance industry
- Excellent English and Afrikaans communication skills
KEY PERFORMANCE AREAS
- Obtain claim forms and relevant documentation and information from clients.
- Registering of new claims within 24 hours.
- Daily processing, tracking, recording and ensuring timely settlement of claims.
- Daily capturing, updating and storing of claims on the Cardinal administration system.
- Daily feedback to client(s) and relationship managers or relationship manager assistants on claims progress.
- Assist with Underwriting functions when requested.
- Operate within the Financial Sector Conduct Authority (FSCA) and FAIS regulations.
- Report all customer complaints to Head Office daily.
Closing date: 25 July 2023
- A law, known as the Protection of Personal Information Act, 4 of 2013 (POPIA) provides that when one processes another's personal information, such collection, retention, dissemination and use of that person's personal information must be done in a lawful and transparent manner._
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