Broker Client Services Agent

2 weeks ago


Midrand, Gauteng, South Africa MiWay Full time
Who are we?

  • Grade 12/Standard 10/NQF
  • RE 5 Minimum Experience
  • Exposure to the broker or dealer servicing environment
  • Minimum of 2 years of broker/dealer sales or administration and client services.
Deliverables include, but will not be limited to

  • Assist with amendments to client's policies
  • Provide brokers with constant feedback on queries
  • Attend to QA corrections as identified by the QA department Competencies Required
  • Above average computer literacy in MS Word and Excel
  • Above average numeric skills
  • Analytical
  • Must be highly proficient in dealing with clients at all levels
  • Excellent verbal and written communication skills
  • Fluent in Afrikaans & English both verbal and written
  • Attention to detail
  • Selfmotivated
  • Problem solving skills and solution oriented
  • Flexibility
  • Ability to multitask and cope with pressure
  • Commitment to personal and team goals
  • Professionalism
  • Presentable
  • Good negotiating skills Knowledge and Skills Record keeping; filing and maintenance of databases Data Collection and processing of transactions Reporting and Administration Quality; compliance and accreditation Business Process Services knowledge Personal Attributes Communicates effectively
  • Contributing dependently Demonstrates selfawareness
  • Contributing dependently Plans and aligns
  • Contributing dependently Optimises work processes
  • Contributing dependently Core Competencies Being resilient
  • Contributing dependently Collaborates
  • Contributing dependently Cultivates innovation
  • Contributing dependently Customer focus
  • Contributing dependently Drives results
  • Contributing dependently Turnaround time

DEADLINE TO APPLY: 07 May 2023 Build a successful career with us
We're all about building strong, lasting relationships with our employees.

We know that you have hopes for your future - your career, your personal development and of achieving great things.

We pride ourselves in helping our employees to realise their worth.

Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.

Our commitment to transformation

At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed.

MiWay is committed to transformation and embracing diversity.

This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.



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