Client Service Agent

Who are we? MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with...

Who are we? Minimum Qualification Required Grade 12/Standard 10/NQF RE5 & FAIS qualified Minimum Experience Minimum 3 years Call Centre and administrative experience Minimum 1year BI client services experience (Preferably in the Client Services environment) Competencies Required Excellent knowledge of MiWay Business products and systems Excellent experience...

Who are we?Up for a new challenge, know that you can make a difference. The Client Services department is looking for assertive and enthusiastic individuals to join the Client Services Inbound team effective 01 August 2023 Minimum Qualification RequiredGrade 12/Standard 10/NQF 4Minimum Experience Minimum 12 months Call Centre and administrative experience...

Who are we? Grade 12/Standard 10/NQF RE 5 Minimum Experience Exposure to the broker or dealer servicing environment Minimum of 2 years of broker/dealer sales or administration and client services.Deliverables include, but will not be limited to Assist with amendments to client's policies Provide brokers with constant feedback on queries Attend to QA...

Who are we? Minimum Qualification Required NQF4/150 FAIS Credits/Matric/Standard 10 RE Minimum Experience Minimum 3 years Insurance administrative experience Exposure to the broker or dealer servicing environment Minimum 3 years Personal Lines Underwriting experience Deliverables include, but will not be limited to Assist with amendments to client's policies...

Vacancy: Customer Service Agent - 6 Month ContractRegion: MidrandReporting to: Contact Centre Manager InlandJob Description MAIN PURPOSE OF JOB:To provide superior service to internal and external customers via all contact channels and all media. Ensure the Service Level KPI's is achieved at all timesQUALIFICATION & EXPERIENCE: Matric or relevant...

MobifyTracker, a dynamic division of Shared Mobility Africa, is currently seeking passionate and results-driven Field Agent Coordinator to join our rapidly growing team. As a Field Agent Coordinator, you will have the chance to support the coordination of field agents, assist in service schedules, and contribute to the efficient delivery of technical support...

JOBNUMBERiOCO02899 CONTRACT TYPEPermanent STATE/PROVINCEGauteng CONTRACT TYPE:OnSiteThe Role:iOCO Infrastructure Services: Where Challengers and Innovators Thrive. We are currently hiring for the position of Service Desk Agent I to join our IT support team. As a Service Desk Agent I, you will be the first point of contact for technical issues, providing...

Hire Resolve's client, a leading civil engineering firm based in Midrand, is seeking a highly skilled and experienced Site Agent to join their team. The ideal candidate will have a strong background in underground services, including stormwater, water, and sewer reticulations, as well as experience in bulk earthworks and road construction. The Site Agent...

(Customer Contact Centre) Fidelity ADT - Outbound Customer Service Retention Agent Level 2Reporting to: Customer Service Retention SupervisorMinimum Qualifications and Experience: Matric A minimum of 2 years customer service experience. At least 1 to 2 years' experience within a contact center, of which client retention experience would be Continuous...

Responsibilities : Understand ordering and tracking of parts Understand Engineer scheduling processes Knowledge and/or undertraining of parts shipping procedures and systems A key responsibility of this role is ensuring that an ongoing contribution toward positive customer satisfaction is achieved. A Service Desk Agent is responsible for the...

Job Duties/Responsibilities will include: Process work according to jobs assigned. Receive work via dialler. Ensure adherence to processes. Escalate all unresolved queries to supervisor/manager. All processing to be effective, timeous and accurate. Ensure effective communication to client via feedback. Ensure all queries successfully resolved. Proper...

At PSG Wealth, we are committed to delivering exceptional client experiences and providing tailored financial solutions. As a Client Services Team Lead, you will play a pivotal role in ensuring our clients receive top-notch service and support. You will lead a team dedicated to building strong client relationships, resolving inquiries efficiently, and...

We are leading provide of technology services in the public transport industry and our software is tailored to meet the specific needs of managing a successful transport business.We are seeking an enthusiastic and detail-oriented IT Field Technician Agent to join our team. As an IT Field Technician Agent, you will play a crucial role in providing on-site...

MAIN PURPOSE OF JOB:To provide superior service to internal and external customers via all contact channels and all media. Ensure the Service Level KPI's is achieved at all times.QUALIFICATION & EXPERIENCE: Matric or relevant qualification Customer Service experience in a Call Centre environment would be advantageous Computer literacy essential (MS Word,...

Customer Service Provide front line support walkin centre, contact centre and written correspondence Provide customer services in line with the SACAA policies and procedures of the Client Relationship Management section. Track all customer queries in the approved CRM system until queries are closed Professionally respond to requests from both external and...

IntroductionThe main purpose of the role is to resolve IT related issues logged via the Service Desk, remotely and telephonically.Duties & Responsibilities Providing multichannel onestop Incident Service Desk Support to customers, covering all ICT contracted services in line with SLAs. Ensuring that effective Service Desk support of incidents and IMACD's as...

Afrirent is a dynamic, fast-growing group of companies with an extensive fleet of vehicles and service offerings. Investment in technology, people and relationships has seen our offering expand into complementary services like car rental, tracking and monitoring, tourism and automotive sales.We are looking for a Call Centre Agent to join our team and take us...

Afrirent is a dynamic, fast-growing group of companies with an extensive fleet of vehicles and service offerings. Investment in technology, people and relationships has seen our offering expand into complementary services like car rental, tracking and monitoring, tourism and automotive sales.We are looking for a Call Centre Agent to join our team and take us...

SoluGrowth is looking for 2 Fleet Sales Agents.The Fleet Sales Agent will be responsible for obtaining new business through the B2B Saleschannel. This will include Corporate Fleet, Government and Rental Fleets.COMPETENCIES AND SKILLS: Matric. Tertiary Qualification in Sales and Marketing will be advantageous Valid drivers license Communication: Excellent...