Strategic Account Manager

2 weeks ago

Cape Town, Western Cape, South Africa Entersekt Full time

Why Entersekt


Founded over 11 years ago, with more recent investments from Accel-KKR, Entersekt is a leader in mobile authentication, mobile app security, and payments enablement technology, offering highly scalable products with a track record of success across multiple continents.

Entersekt enables secure digital transactions for leading financial institutions globally. We exist to create a world where everyone can transact digitally without fear or compromise.

Currently, we protect the digital transactions of over 67 million active users on our platform and hold over 60 registered patents that recognize innovation in digital security, payments, and user experience.

Entersekt offers their customers secure authentication and digital payments experiences that removes unnecessary friction.

Entersekt has invested in, and created, a diverse product portfolio that positions the company well to execute on its expansion in North America and European markets.


We are looking for a strategic thinker with strong commercial acumen and experience in managing senior stakeholder relationships at large financial institutions.

Experience in the fintech space is preferred.

The Role
Entersekt's Strategic Account Manager will manage Entersekt's relationships with a portfolio of existing financial services customers. Our primary focus is on top-tier financial institutions. In this role, you will form and develop trusted business relationships with all key decision-makers and stakeholders.

Your primary focus is supporting the customer in meeting their strategic objectives and business needs via the Entersekt product offering.

There is also a strong emphasis on growing the account.

Responsibilities

  • Manage a portfolio of key customers, taking responsibility for the entire relationship, including strategic, commercial and operational aspects.
  • Develop relationships with key stakeholders with a view to driving strategic alignment and growing the account via upsell and crosssell of Entersekt's products.
  • Lead all commercial negotiations and contracting processes with the customers in your portfolio.
  • Oversee key account management best practices, coordinate activities, and measure progress.
  • Work with prospects and customers to understand their procurement processes and project timelines.
  • Provide accurate reporting and forecasting for each of a portfolio of customers via Salesforce.
  • Compile and relay market intelligence and product requirements to the Product Development teams.
  • Assess sales resources and identify ways to maximise the use and development of these resources.
  • Assist Marketing through collaboration on blogs, presentations, webinars, case studies, and other assets.

Skills and Experience

  • A bachelor's degree.
  • 5+ years of account management experience in banking, other financial services, or fintech.
  • Previous success in selling complex B2B2C technology products.
  • Record of working with enterprise customers and solving for their needs with a technology product offering.
  • Proven track record of consistently exceeding targets.
  • Access to a network of executive and influencers in the relevant markets.
  • Willingness and ability to travel

Personality Attributes

  • Confident, assertive, and able to take the lead in customer meetings and presentations.
  • Proactive problemsolver who like taking initiative.
  • Ability to lead crossfunctional teams to deliver on customer requirements.
  • A strong generalist who enjoys the variety inherent in the role.
  • High energy levels and resilience are key to being successful in an exciting and fastgrowing fintech like Entersekt


We place a lot of value on how we treat prospective employees and appreciate the time and effort that goes into job hunting.

That is why we aim to keep the hiring process as quick and seamless as possible while ensuring the best possible fit for both you and the company.

Working at Entersekt is truly a dream.

You get exposed to cutting-edge technology, colleagues who are leaders in their fields, and an awesome working environment that includes flexible hours, remote work, and plenty of growth opportunities.

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