Current jobs related to Reservations Assistant - Cape Town, Western Cape - A24 Group
-
Safari Industry Professional
6 days ago
Cape Town, Western Cape, South Africa Sabi Sands Lodges Reservations Full timeJob Opportunity at Sabi Sands Lodges ReservationsWe are seeking a highly motivated and detail-oriented individual to join our team as an Admin & Travel Consultant. The ideal candidate will have a strong background in the African safari industry and excellent communication skills.Key Responsibilities:Provide exceptional customer service to clients and...
-
Reservations Coordinator
2 weeks ago
Cape Town, Western Cape, South Africa ABC Worldwide Full time{"Company Overview": "At ABC Worldwide, we pride ourselves on delivering exceptional service and expertise in the hospitality industry. Our team is passionate about reservations and dedicated to ensuring a seamless and enjoyable experience for our guests from the first point of contact to their arrival at the establishment.", "Position Overview": "We are...
-
Reservations Specialist
3 days ago
Cape Town, Western Cape, South Africa Crew Life at Sea Full timeReservations FOH Job DescriptionYou are the beginning of an exceptional guest experience. As a Reservations Specialist at Crew Life at Sea, you will make our guests feel welcome and reflect the exceptional experience they come to expect when they arrive.Key Responsibilities:Deliver Exceptional Service: Consistently offer friendly and engaging service to our...
-
Reservations Specialist
18 hours ago
Cape Town, Western Cape, South Africa Crew Life at Sea Full timeReservations FOH Job DescriptionYou are the beginning of an exceptional guest experience. As a Reservations Specialist at Crew Life at Sea, you will make our guests feel welcome and reflect the exceptional experience they come to expect when they arrive.Key Responsibilities:Deliver Exceptional Guest Service: Consistently offer friendly and engaging service...
-
Reservations Specialist
7 days ago
Cape Town, Western Cape, South Africa Crew Life at Sea Full timeReservations FOH Job DescriptionYou are the beginning of an exceptional guest experience. As a Reservations Specialist at Crew Life at Sea, you will make our guests feel welcome and reflect the exceptional experience they come to expect when they arrive.Key Responsibilities:Deliver Exceptional Guest Service: Consistently offer friendly and engaging service...
-
Reservation Coordinator
2 weeks ago
Cape Town, Western Cape, South Africa Leeu Collection South Africa (Pty) Ltd. Full timeJob Summary:We are seeking a highly organized and detail-oriented individual to join our team as a Reservation Coordinator. As a key member of our hotel operations team, you will be responsible for ensuring seamless guest experiences from initial inquiry to check-out.Key Responsibilities:Taking Reservations: You will be the first point of contact for guests...
-
Reservations Manager
4 days ago
Cape Town, Western Cape, South Africa Executive Placings Full timeJob Title: Reservations Manager Cape TownExecutive Placings is seeking an experienced Reservations Manager to join our team in Cape Town. As a key member of our sales and operations team, you will be responsible for leading our reservations department and ensuring the team provides high-quality and efficient service levels to clients and agents.Key...
-
Reservations Coordinator
6 days ago
Cape Town, Western Cape, South Africa G Adventures Full timeAbout UsG Adventures is a leading small-group adventure travel company with a rich history of creating unforgettable travel experiences. Our mission is to inspire a love of travel and to make a positive impact on the communities we visit.Job SummaryWe are seeking a highly organized and detail-oriented Reservations Coordinator to join our team in Cape Town....
-
Reservations Coordinator
2 weeks ago
Cape Town, Western Cape, South Africa G Adventures Full time{"About UsG Adventures is a leading small-group adventure travel company with a rich history of creating unforgettable travel experiences. Our mission is to inspire a love of travel and to make a positive impact on the communities we visit.We're committed to building a diverse and inclusive work environment where everyone feels valued and empowered to grow....
-
Travel Reservations Specialist
3 weeks ago
Cape Town, Western Cape, South Africa G Adventures Full timeAbout UsG Adventures is the leading small-group adventure travel company, dedicated to creating unforgettable travel experiences across all seven continents for over three decades.Our mission is straightforward: to transform lives through travel. This commitment extends beyond our travelers; our tours are designed to foster meaningful connections with local...
-
Travel Reservations Specialist
3 weeks ago
Cape Town, Western Cape, South Africa G Adventures Full timeAbout UsG Adventures is the leading small-group adventure travel company globally, dedicated to creating unforgettable travel experiences across all seven continents for over three decades.Our mission is straightforward: to transform lives through travel. This commitment extends beyond our travelers; our tours are designed to foster meaningful connections...
-
Travel Reservations Specialist
3 weeks ago
Cape Town, Western Cape, South Africa G Adventures Full timeAbout UsG Adventures is recognized as the largest small-group adventure travel company globally, dedicated to creating unforgettable travel experiences across all seven continents for over three decades.Our mission is straightforward: to transform lives through travel. This commitment extends beyond our travelers; since our inception, our tours have been...
-
Reservations and Sales Manager
1 week ago
Cape Town, Western Cape, South Africa Executive Placings Full timeReservations and Sales Manager OpportunityExecutive Placings is seeking an experienced Reservations and Sales Manager to drive growth and efficiency in our reservations department. As a key member of our team, you will provide support, guidance, and advice to our sales consultants, ensuring high-quality service levels for clients and agents.Key...
-
Travel Reservations Specialist
3 weeks ago
Cape Town, Western Cape, South Africa G Adventures Full timeAbout UsG Adventures is the world's largest small-group adventure travel company, dedicated to creating unforgettable travel experiences across all seven continents for over three decades.Our mission is straightforward: to transform lives through travel. This commitment extends beyond our travelers; our tours are designed to foster meaningful connections...
-
Travel Reservations Specialist
3 weeks ago
Cape Town, Western Cape, South Africa G Adventures Full timeAbout UsG Adventures is the leading small-group adventure travel company globally, creating unforgettable travel experiences across all seven continents for over three decades.Our mission is straightforward: to transform lives through travel. This extends beyond our travelers; since our inception, our tours have been designed to foster meaningful connections...
-
Reservations Manager Cape Town
1 week ago
Cape Town, Western Cape, South Africa Executive Placings Full timeReservations and Sales Manager OpportunityExecutive Placings is seeking an experienced Reservations and Sales Manager to drive growth and efficiency in our reservations department. As a key member of our team, you will provide guidance and support to our sales consultants, ensuring exceptional service levels for clients and agents.Key...
-
Travel Industry Reservations Expert
3 weeks ago
Cape Town, Western Cape, South Africa G Adventures Full timeAbout UsG Adventures is a leading global travel company that has been making epic travel memories happen on all seven continents for over 30 years.Our MissionWe are committed to changing lives through travel, establishing meaningful relationships with local communities, and directly benefiting the people and places we visit at every step of our tours.Our...
-
Global Reservations Team Member
3 weeks ago
Cape Town, Western Cape, South Africa G Adventures Full timeAbout UsG Adventures is a leading global travel company that has been making epic travel memories happen on all seven continents for over 30 years.Our MissionWe are committed to changing lives through travel, establishing meaningful relationships with local communities, and directly benefiting the people and places we visit at every step of our tours.Our...
-
Reservations and Sales Manager
3 weeks ago
Cape Town, Western Cape, South Africa Executive Placings Full timeJob DescriptionExecutive Placings is seeking an experienced Reservations and Sales Manager to join our team in Cape Town. As a key member of our sales team, you will be responsible for leading our reservations department and driving revenue growth.Key Responsibilities:Team Leadership: Lead and manage a team of sales consultants to ensure high-quality and...
-
Reservations Coordinator
3 weeks ago
Cape Town, Western Cape, South Africa G Adventures Full timeAbout UsG Adventures is a leading global travel company that has been making epic travel memories happen on all seven continents for over 30 years.Our MissionWe are committed to changing lives through travel, establishing meaningful relationships with local communities, and directly benefiting the people and places we visit at every step of our tours.Our...
Reservations Assistant
3 months ago
Job Description:
Reservations Assistant
Location:
Cape Town, South Africa (Main Office)
About Us:
We are a prestigious wine farm, Benguela Cove, nestled just outside of Hermanus in the beautiful Western Cape.
Alongside our sister UK properties, Leonardslee Gardens and Estate and Mannings Heath Golf Club, we pride ourselves on offering exceptional experiences to our guests.
We are currently seeking a dedicated Reservations Assistant to join our team at our main office in Cape Town.This role is pivotal in providing the first point of contact for our guests, ensuring a seamless booking experience across our properties.
Role Summary:
As a Reservations Assistant, you will be the frontline of our customer service, handling telephone calls and enquiries with the utmost professionalism and efficiency.
You will be responsible for managing reservations for Benguela Cove, as well as providing support for Leonardslee Gardens and Estate and Mannings Heath Golf Club.
This role demands excellent communication skills, a knack for problem-solving, and the ability to work flexibly across multiple systems.Key Responsibilities:
- Handle all incoming telephone calls and enquiries with a professional and courteous demeanour.
- Manage reservations efficiently, ensuring all guest requirements are met and confirmed promptly.
- Provide exceptional customer service, addressing any questions or concerns with empathy and accuracy.
- Utilize various IT systems to manage bookings, update customer information, and maintain accurate records.
- Work collaboratively with team members across different locations to ensure a coordinated approach to guest services.
- Identify and resolve any issues that may arise during the reservation process, offering solutions that meet guest needs.
- Ensure uptodate knowledge of all properties, including services, amenities, and promotions, to provide accurate information to guests.
Requirements:
- Proven experience in a customer service or reservations role, preferably within the hospitality or tourism industry.
- Excellent telephone manner and communication skills, with the ability to engage positively with a diverse range of customers.
- Ability to work efficiently in a fastpaced environment, managing multiple tasks simultaneously without compromising on quality.
- Problemsolving skills, with a proactive approach to addressing and resolving issues.
- A team player, willing to support colleagues and contribute positively to the workplace culture.
- Flexibility to work 5 days a week, including Saturdays and Sundays during core hours.
What We Offer:
- The opportunity to be part of a prestigious and growing company.
- A supportive and dynamic team environment.
- Competitive salary and benefits.
- Training and development opportunities to enhance your skills and career progression.
How to Apply:
If you are passionate about delivering exceptional customer service and want to contribute to the success of Benguela Cove and our sister properties, we would love to hear from you.