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Customer Service Administrator

4 months ago

Johannesburg, Gauteng, South Africa Afro Miaki Group Full time
Assigns job to pickers and packers.

Loading/unloading trucks.

Equipment storage

Create and input stock counts.

Collaborate with other departments (i.e. technical dept.) for optimisation of overall efficiency.

Abides by the rules and procedures.

Confirm delivery is correct vs P/O; Identification and pre-receipt goods; co-ordinate, identification labelling and bin location allocation.

Manage Staff (attendance register).

SHEQ
Results of stocktaking & analysis of stock counts

Productivity of loading & unloading of trucks

Capacity of warehouse

Correct documents flow should eliminate variances and supplier complaints (blocked accounts due documentation not processed)

Following process will eliminate goods stored, transferred incorrectly and variances in multiple warehouses and suppliers paid on time.

Staff performance-output, accuracy, attendance, and morale

Injuries, Health Protocols, Waste Disposal and Customer complaints e.g. damaged, incorrect goods and customer satisfaction

Qualifications:

Matric (Grade 12)

Forklift license

Relevant qualification in warehouse and stock control.

Experience

Relevant experience as foreman - preferably 2-3 year minimum

Good knowledge of transport and distribution operations

Behavioral attributes

People management skills

Multi-tasking ability

Strong problem-solving skills.

Team working

Highly organized

Stress tolerance

Ability to plan ahead and deal with unexpected issues.

Sound business and professional ethics

Analytical thinking

Between - 3 Years