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Reception Administrator

4 months ago

Pretoria, Gauteng, South Africa Dr F Mosai Incorporated Full time

Requirements:

  • Matric (Grade 12), any related qualification.
  • Computer literacy.
  • Reliable and loyal person.
  • Good communication.
  • Excellent telephone etiquette.
  • Willing to learn.
  • The ability to work as part of a team.

Your responsibilities and duties will be but not limited to:

  • Answering incoming calls professionally.
  • Handling queries from patients/clients respectfully and professionally.
  • Managing the diary appointment bookings.
  • Appointment reminders by "calls and sms"; and courtesy followup on patients' post procedures.
  • Capturing patients' personal and billing information on the system (Vericlaim) accurately and validating the details with the medical scheme.
  • Check funds availability for inroom consultations before consultations.
  • Receiving cash payments from patients and issuing receipts (electronic and paper receipts).
  • Electronic filling.
  • Create and communicate bed and theater bookings with the hospital.
  • Request, coordinate, and manage authorisations and daily update the authorisation number on the system until the patient is discharged.
  • Liaise with medical schemes and patients for accounts and general queries.
  • Liaise with stakeholders for the information requested to provide quality patient services.
  • Maintain integrity and confidentiality of patients' information.
  • Keeping the reception area, and the doctor's room neat daily.
  • Cleaning the equipment in the procedure room.
  • Other admin and adhoc duties requested.

Job Types:
Full-time, Permanent

Education:

  • High School (matric) (preferred)
Application Deadline: 2023/06/15

Expected Start Date: 2023/07/03