Client Service

Client Success ManagerCentury City, Cape Town | Full TimeEntravision in Africa is an African online media and ad-technology business with a rich heritage in the African advertising industry. For 23 years, the company has represented Africa's most prominent publishers and platforms and helped global brands reach connected consumers and drive business...

Entravision 365 Digital is an African online media and ad-technology business with a rich heritage in the African advertising industry. For 23 years the business has represented the largest publishers and platforms in Africa and have helped global brands reach connected consumers and drive business impact.With a mission to connect publishers to brands, and...

Overview of the Role:Our Service Delivery Managers (SDM) are professional technical services managers responsible for co-ordinating the delivery of services into key clients. The SDM plays a vital role in creating long-term healthy client relationships, acting as the bridge between the client and our operational delivery team. The key responsibilities of the...

Ecowize is an international Hygiene and Sanitation company renowned for continual improvement and technological innovation. We are synonymous with high performance, high compliance cleaning solutions and as a result, have become a leading international specialised hygiene and sanitation, service provider.The successful incumbent will be responsible for the...

Ecowize is looking for a skilled and competent Service Manager to join the Pest Control and Hygiene division in Cape Town. The purpose of the role is to provide technical support and leadership to all service colleagues within the division and to ensure that the highest quality of customer service is provided for all the delivery systems within the division....

Main Purpose of the Job:The Client Services Onboarding team currently has a vacancy for a Customer Service Representative who will be responsible for providing customer support - that includes information sharing and resolving technical and billing related queries.Job Output: Responsible for customer interactions that result in resolved technical, billing...

Main Purpose of the Job:The Client Services Onboarding team currently has a vacancy for a Customer Service Representative who will be responsible for providing customer support - that includes information sharing and resolving billing and collection-related queries. it's a 12 Month Contract.Job Output: Responsible for customer interactions that result in...

If providing a high level, high-quality service role to corporate clients, in Service Management is the exposure you are looking for then Jurumani Solutions is the right place for youOffering an environment where a strong customer service focus and the practice of working with the latest technologies and systems are believed to be fundamentally useful to...

Main Purpose of the Job:The Customer Retentions Department currently has a vacancy for a Retention Customer Service Representative who will be responsible for providing accurate friendly and professional inbound and outbound support and guidance to all Mweb customers with a key focus on business retentions at the highest level across various channels...

Do you have a passion for sales and customer service and are experienced in e-commerce within the IT industry?Our client is a dynamic international company in the IT industry and is looking for experienced E-commerce Telesales staff to join their team.Professional communication and the ability to turn leads into sales is needed to be successful in this...

Company DescriptionWNS Global Services Inc (NYSE:WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

Position SummaryProviding soft and technical facilities management services to a portfolio of client sites. Responsible to run, manage, operate and control these services. Manage staff, resources and infrastructure. Ensure cost control, budgeting and profitability. Ensure quality of product and services. Strategic and operational leadership to client and...

Key Account Manager - NationalPosition SummaryProviding soft and technical facilities management services to a portfolio of client sites. Responsible to run, manage, operate and control these services. Manage staff, resources and infrastructure. Ensure cost control, budgeting and profitability. Ensure quality of product and services. Strategic and...

You will be responsible for the following, but not limited to:Follow up on new leads and referrals resulting from field activitiesAlways provide prompt service and assistanceAttend to customer needs concerning the best suited products and their efficient use.Present and sell company products and services to current and potential clients.Role is focused on...

The Junior Support Specialist is responsible for assisting clients where needed and enhancing the client experience. The role involves processing complaints and issues related to products or services. Additionally, the Junior Support Specialist assists clients with completing purchase requests, upgrade requests and returns, and frequently provides technical...

Customer Focus**: Grow bottomline key account revenue Engage with existing clients to expand the services Retain existing customers through a solid retention strategy Increase service levels and ultimately customer satisfaction Reinforce and create strong integration between the customer, you and the Company Manage crisis management and internal...

An exciting opportunity exists to join the vibrant Tax Advisory Division of Mazars; an international professional services firm operating in 91 countries. You will be based at Mazars House in Century City, Cape Town.Due to the unprecedented growth of our Mergers & Acquisitions advisory activity over the past 18 months, coupled with our global and national...

A successful international IT company based in Century City is looking to hire an Account Manager who is responsible for maintaining client relationships.Responsibilities will includeClient Liaison Schedule and run account management meetings with clients dedicate in your assigned client base. Client checkin calls to maintain relationships Feedback and...

Position SummaryTo provide managerial and supervisory direction with regard to service delivery in order to ensure maximum customer satisfaction. To ensure outputs are maintained as per SLAKey Accountabilities:Manage technical maintenance field workEnsure staff are fully conversant with publications governing standards in order to ensure compliance with...

Position SummaryTo provide managerial and supervisory direction with regard to service delivery in order to ensure maximum customer satisfaction. To ensure outputs are maintained as per SLAKey Accountabilities:Manage technical maintenance field work Ensure staff are fully conversant with publications governing standards in order to ensure compliance with...