Telesales

2 weeks ago


Randburg, Gauteng, South Africa Edge Personnel Full time
Telesales
Based in Randburg

Job Types:
Full-time

Pay:
R9 000,00 - R10 000,00 per month


A leading and renowned FMCG company based in Randburg is looking for a high performing Telesales Agent to join their vibrant young team.

This is a fantastic opportunity for a driven, dynamic and business minded individual wanting to join a fast paced, rapid growing organisation, with great growth and career opportunity as the group is expanding.

The ideal candidate will have a minimum of 2- 3 years' experience within a similar role.

You will be responsible but not limited to:

  • Takes incoming customer calls, processes sales, and accepts payment for products
  • Makes outgoing customer calls or cold calls in order to sell products
  • Answers questions about product specifications and pricing
  • Upsells customers to bigger orders, more extensive product range
  • Explains product pricing and negotiates bulk or package pricing
  • Accurately and efficiently enters customer information into company database
  • Processes credit card payments and troubleshoots any issues that may arise
  • Maintains a list of potential leads and follows up with those customers by making subsequent sales pitches
  • Assists sales colleagues with arranging meetings and sales calls with customers
  • Contacts customers in response to correspondence or feedback
  • Monitors order status to ensure that clients receive orders in a timely manner
  • Investigates unfilled, misplaced, or misdirected orders and resolves customer issues as necessary
  • Maintains working knowledge of products sold and keeps current on industry developments
  • Achieve sales target set for the customer base looked after

Qualifications:

  • Matric

Computer Literate:
MS Office (Word, Excel, Outlook)

  • Basic salary on offer + commission.

Skills:

  • Good communication skills and able to work well with a diverse team (Afrikaans & English)
  • Deadline orientated and work well under pressure
  • Attention to detail
  • Positive and assertive attitude
  • A good team player
  • Ability to work both independently and in a team
  • Marketing and Sales Skills
  • Verbal Communication
  • Telephone Skills
  • Interpersonal Communication
  • Customer Service Skills
  • Attention to Detail
  • Ability to Track Leads
  • Accuracy
  • Patience Motivation
  • High Energy
  • Ability to Meet Goals
  • Data Entry
  • Product Knowledge
  • Organisational skills
Please note should you not receive a response from us within 7 working days; kindly consider your application unsuccessful. We wish you all the best.

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