![Edge Personnel (Pty) Ltd](https://media.trabajo.org/img/noimg.jpg)
Telesales Agent
2 weeks ago
You will be responsible but not limited to:
Takes incoming customer calls, processes sales, and accepts payment for products
Makes outgoing customer calls or cold calls in order to sell products
Answers questions about product specifications and pricing
Upsells customers to bigger orders, more extensive product range
Explains product pricing and negotiates bulk or package pricing
Accurately and efficiently enters customer information into company database
Processes credit card payments and troubleshoots any issues that may arise
Maintains a list of potential leads and follows up with those customers by making subsequent sales pitches
Assists sales colleagues with arranging meetings and sales calls with customers
Contacts customers in response to correspondence or feedback
Monitors order status to ensure that clients receive orders in a timely manner
Investigates unfilled, misplaced, or misdirected orders and resolves customer issues as necessary
Maintains working knowledge of products sold and keeps current on industry developments
Achieve sales target set for the customer base looked after
Qualifications:
Matric
Computer Literate:
MS Office (Word, Excel, Outlook)
Basic salary on offer + commission.
Skills:
Good communication skills and able to work well with a diverse team (Afrikaans & English)
Deadline orientated and work well under pressure
Attention to detail
Positive and assertive attitude
A good team player
Ability to work both independently and in a team
Marketing and Sales Skills
Verbal Communication
Telephone Skills
Interpersonal Communication
Customer Service Skills
Attention to Detail
Ability to Track Leads
Accuracy
Patience Motivation
High Energy
Ability to Meet Goals
Data Entry
Product Knowledge
Organisational skills
Job Types:
Full-time, Permanent
Pay:
R9 000,00 - R10 000,00 per month
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