Ops Spec: SAP

2 weeks ago


Centurion, Gauteng, South Africa BCXP Full time
Business unit, Department, Reporting Business Unit Digital Platform Solutions Department Applications Solutions - SAP CoE

Reports To Executive:
Solutions Architect (SAP) Core Description

  • Participate and collaborate with the business users and functional team in the gathering of user requirements and specifications.
  • Analyse technical and business requirements and translate these into basic and detailed technical design.
  • Participate in the technical and project documentation
  • Respond to incidents/requests and log queries onto the system. Analyse and resolve technical queries, within the service level agreements.
  • Follow up on resolutions of queries logged, escalating queries for resolution to the immediate supervisor and/or vendors, as and when required.
  • Provide SAP software support to resolve problems (e.g. poor performance) and faults (e.g. system failure).
  • Ensure that all potential risks that may impact on the performance and success of the department are identified, escalated and mitigated
  • Create reusable solution, process or work product (Technical/Non-Technical) that can save time, efforts and eliminate errors of self/others.
  • Knowledge dissemination
(eg:

Conduct Technical/domain training to enhance skills of team members)

  • Ensure personal billable hours meet agreed target ranges
  • Submit timesheet in time according to BCX policies and procedures.
Or 5 years' experience of overall SAP development experience.

Certifications SAP Certified Application Associate Professional Memberships in Relevant Industry Level of Engagement & Span of Control Special Requirements / Employment Condition Valid Drivers license Prepared to Travel and Engage with clients direct.

Workplace / Physical Requirements Hybrid Remote Worker Billable Client Roaming
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