Ops Spec: IT System Analyst Developer
2 weeks ago
Business Unit: Operate
Department: Outsourcing & AMS
Core DescriptionResponsible for developing and maintaining digital automation solutions for both internal and external clients. Defining, designing, developing, testing, documenting, implementation and support of internal business applications. Enhance current platform through integrations throughout the infrastructure to meet the needs of the retail telecom environment
Key Deliverables / Primary FunctionsDevelop solutions while ensuring adherence to the solution architecture, standards, and best practices.Collaborate with stakeholders to understand their requirements and deliver effective solutionsCreate and analyse functional/technical specifications to confirm user requirementsAdhere to BCX solution architecture and design, development, testing, and maintenance standards and best practices to meet business requirements and targets for efficiency.Participate in automation of internal and external project teams ensuring adherence to solution architecture, standards, and best practices, as well as on-time solution delivery.Write SQL queries to extract and manipulate data from relational databasesGuide end users, as well as team members, in design, development, testing and maintenance of automation projectsCreate well-documented and reusable assets within the Developer solution architecture.Create and maintain solution documentation.Recommend altering existing processes if needed to improve automation potential.Problem solves issues that arise in day-to-day automation operations.Assist with the facilitating of training and product sessions for RPA team, business users, and IT.Identify and communicate project risks and issues to management.Adhere to IT development lifecycle and change management policiesProvide end-user training, when requiredRemain up to date with current development technologies, including professional training if/when requiredCore Functional Skills & CapabilitiesProgramming and codingSoftware testing techniquesProcess OrientationBusiness ProcessesAnalytical and Problem SolvingDocumentation ManagementCore Behavioural CompetenciesDelivering Results & Meeting customer expectationsFollowing instructions & proceduresApplying expertise & TechnologyAdhering to principles and valuesAnalysingCulture MatchJob MatchMinimum QualificationsNQF 6: 3 year Degree/ Diploma/ National Diploma in Information TechnologyOR NQF 4: Grade 12Additional Education -Preferred /AdvantageExperience3 years of experience in software development and its technologies within the telecommunications environment.
If the highest qualification is grade 12, 5 years of experience in the above is required.
CertificationsJavaMicrosoft Office Product SuiteLinux certificationOraclePython and or PowerShell (experience advantageous)Professional Memberships in Relevant IndustryLevel of Engagement & Span of ControlSpecial Requirements / Employment ConditionWorkplace / Physical RequirementsHybrid Remote WorkerBCX is an equal opportunity employer and appointments will be made in line with our employment equity plan and talent requirements. We seek to promote the employment and advancement of designated groups, inclusive of people with disabilities, while building an inclusive workforce that embraces diversity.
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