Manager: Customer and Brand

2 weeks ago

Midrand, Gauteng, South Africa BMW (South Africa) (Pty) Ltd. Full time

This role is responsible to define, steer and implement customer, brand and product strategy, as well as support data driven decision making as a group function.

The successful incumbent will be managing overall sales funnel & customer lifecycle, online/offline customer journey & BMW brand communication and experiences.

Furthermore, to steer, analyse and implement initiatives for BMW Group customer experience as the Chief Customer Advocate, in addition to the following:

  • Competence to align and implement BMW brand communication governance, brand strategy and global brand campaigns in the ZA market.
  • Competence to define, develop and implement BMW brand marketing content, experiential activities and local marketing content to support the retailers and NSC to achieve sales brand goals.
  • Competence to derive, manage and monitor the sales funnel management activities, customer communication as well as all digital and physical touchpoints for the entire customer journey,
  • Competence to align, implement and report the overarching customer experience in an omnichannel customer journey environment including Voice of Customer, Customer Boards and Mystery Shopping,
  • Competence to manage the BMW product portfolio including market launch, price positioning, pricing proposals, competitor analysis and long range planning.
  • Competence in planning and controlling entire BMW Customer and Brand overheads budget.
  • Develop, steer and monitor Data dashboards and requirements as requested by BMW Group, enabling data driven decision making.
  • You will ensure overall compliance to ICS (Internal Controls Systems).

Qualifications:

Education and competencies

  • Minimum of Bachelors Degree in Marketing, Communications, Public Relations and or Business Management.
  • A post graduate qualification in MBA would be advantageous.
  • Minimum of 8 Years experience in Company Corporate Branding and Marketing Strategy.
  • Experience in the formulation and implementation of brand strategies, business plans and policies for digital and traditional platforms including customer journey mapping.
  • Strong business acumen coupled with business planning reporting.
  • Strong skills in marketing management, customer supplier relationship management.

  • Oncology Brand and Customer Manager

    2 weeks ago

    Midrand, Gauteng, South Africa MSD Full time

    The Oncology Brand and Customer Manager performs a critical role in the Oncology cross-functional team with primary responsibility of the marketing and promotional efforts supporting selected Oncology Portfolio. The BCM drives collaborative efforts with the sales team and market access function, as well as working closely with the Medical team to provide...

  • Brand Manager

    2 weeks ago

    Midrand, Gauteng, South Africa Epsidon Management & Marketing Consultancy Full time

    JOB PROFILE:Job Title:Brand Manager - Quest & CommVaultDivision:Datacenter, Cloud & Cyber SecurityLocation & Address:JohannesburgGeneral Manager-**General Manager Data Centre**Direct Subordinates:0Total Staff in Function:1WORKING RELATIONSHIPS:Internal: Procurement Sales Operations Brand Operations Account Managers Systems Engineers / Presales Marketing...

  • Senior Brand Manager

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:Vodacom's vision to be the leading digital company empowering a connected society, providing the best-segmented propositions and the best customer experience within our ecosystem.We will achieve this and deliver on our brand purpose by providing the best voice and data experience in the industry. Central to our aspirations will be the ability to...

  • Brand Manager

    2 weeks ago

    Midrand, Gauteng, South Africa Novartis Full time

    Summary: Local Brand Managers OR global / regional / local subfunction specialists within a specific marketing subfunction. Define product strategy in agreement with local management and global marketing department, and implement supporting tactical plans/projects.About the Role:Major accountabilities: Prepares content of Integrated Brand Teams and Launch...

  • Brand Executive IT Distribution

    2 weeks ago

    Midrand, Gauteng, South Africa Elite Search and Selection Full time

    Gauteng, Midrand R R Monthly Basic Plus Commission (Plus monthly commission and quarterly bonus's)South Africa's leading ICT distribution company built on the foundation of entrepreneurial spirit is looking for a Brand ExecutiveLocation: Office based role - Midrand JohannesburgJoin this well known company as a Brand Executive in the IT Distribution...

  • Brand Manager

    2 weeks ago

    Midrand, Gauteng, South Africa Colgate-Palmolive Full time

    No Relocation Assistance Offered Midrand, Gauteng, South AfricaDo you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of working in a global organization, continually learning and collaborating, having stimulating discussions, and making impactful contributionsIf this is how you see your career,...

  • Brand Manager Captive Markets

    2 weeks ago

    Midrand, Gauteng, South Africa Famous Brands Full time

    Main Outputs and Responsibilities for This Position Assist in development of the annual brand strategy and Marketing plan for respective brands Plan and execute national marketing activities above and below the line in relation to the approved Marketing plan and promotions calendar Seek new opportunities to deliver growth against the brand plan and/or...

  • Brand Manager

    2 weeks ago

    Midrand, Gauteng, South Africa PIERER Mobility AG Full time

    AT PIERER NEW MOBILITY SOUTH AFRICA (REFNR:3274)PIERER NEW MOBILITY GMBHMIDRAND (SOUTH AFRICA)FULL TIMEAS SOON AS POSSIBLE As a global player rooted in Austria, we thrive on diversity. No matter what gender you may be, where you come from or the color of your skin here, you are YOU, and that's what matters to us.WITH PASSION FOR E-BICYCLESJOIN US FOR A...

  • Brand Manager: Confectionery

    2 weeks ago

    Midrand, Gauteng, South Africa Premier Full time

    JOB PROFILE AT A GLANCEAs a Brand Manager, you are expected to make a genuine contribution to the organisation. You will be responsible for the success of your appointed brand by actively driving brand growth in terms of brand equity, value market share, weighted distribution, revenue and profitability. In this role, you will need to exhibit leadership and...

  • Product/brand Manager Surgical

    2 weeks ago

    Midrand, Gauteng, South Africa Alcon Full time

    Alcon is the global leader in eye care, dedicated to helping people see brilliantly. With an over 75-year heritage, we are the largest eye care device company in the world, with complementary businesses in Surgical and Vision Care. Being a truly global company, we work in 60 countries and serve patients in more than 140 countries. We have a long history of...

  • Assistant Brand and Shopper Activations Manager

    2 weeks ago

    Midrand, Gauteng, South Africa Premier Full time

    JOB PROFILE AT A GLANCEAn Assistant Brand & Shopper Activations Manager is expected to make a genuine contribution to the organisation. Within the assigned categories, the Assistant Brand & Shopper Activations Manager is responsible for using an insights-based approach to optimise the shopper journey and "perfect store" to ultimately increase Rate of Sale...

  • Brand Consultant

    2 weeks ago

    Midrand, Gauteng, South Africa RCL FOODS Careers Full time

    At RCL FOODS we see and do things differently. We think bigger, work smarter, and collectively work as a team to achieve our ambition, MORE food to MORE people, MORE oftenRCL FOODS is on the hunt for an experienced Brand Consultant to drive growth of RCL portfolio at outlet level. Drive increased SKUs per outlet in your territory; Drive compliance in...

  • Senior Brand Manager

    2 weeks ago

    Midrand, Gauteng, South Africa Colgate-Palmolive Full time

    No Relocation Assistance Offered Midrand, Gauteng, South AfricaWho We AreColgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under...

  • Marketing Manager

    2 weeks ago

    Midrand, Gauteng, South Africa Elite Search and Selection Full time

    The Marketing Manager is the person in charge of making sure people know and love our brand, find potential customers and help our business grow.Responsibilities: Implement Marketing strategies Lead a team of enthusiastic marketing specialists Digital Marketing and lead generation (including SEO and SEM) Events Product MarketingRequirements: Bachelors Degree...

  • Customer Alliance Manager

    2 weeks ago

    Midrand, Gauteng, South Africa Colgate-Palmolive Full time

    No Relocation Assistance Offered Midrand, Gauteng, South AfricaDo you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of working in a global organization, continually learning and collaborating, having stimulating discussions, and making impactful contributionsIf this is how you see your career,...

  • Retail Brand Assistant

    2 weeks ago

    Midrand, Gauteng, South Africa Cotton On Group Full time

    These expectations drive my success: I deliver timely, strategic communication that delivers the right message at the right time, aligns to Brand DNA and engages the audience through the right channel.I own and drive the department calendar.I plan and organise travel for my manager and their direct reports.I organise and communicate activities that drive...

  • Senior Brand Manager OC

    2 weeks ago

    Midrand, Gauteng, South Africa Colgate-Palmolive Full time

    No Relocation Assistance Offered # Midrand, Gauteng, South Africa Job Summary: We are thrilled to invite applications for an opening for the position of Senior Brand Manager for our Family Toothpaste Brands within the Africa/Eurasia Marketing Division team. This role is a unique opportunity to work with a diverse team at an international level,...

  • Customer Development Manager

    2 weeks ago

    Midrand, Gauteng, South Africa Colgate-Palmolive Full time

    No Relocation Assistance Offered Midrand, Gauteng, South AfricaWho We AreColgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under...

  • Senior Brand Manager OC

    2 weeks ago

    Midrand, Gauteng, South Africa Colgate-Palmolive Company Full time

    No Relocation Assistance Offered# Midrand, Gauteng, South AfricaWho We AreColgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under...

  • Customer Development Manager

    2 weeks ago

    Midrand, Gauteng, South Africa Colgate-Palmolive Company Full time

    No Relocation Assistance Offered# Midrand, Gauteng, South AfricaWho We AreColgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under...