Personal Assistant/receptionist

2 weeks ago


Durban, KwaZulu-Natal, South Africa The HR Company Full time

Purpose of the job

  • To provide high level confidential support to the General Manager and Management Team by providing a full secretarial and administrative service
  • To provide an efficient and effective reception service
  • To perform routine office administration / clerical functions

Key Duties

Personal Assistant

  • Work in close cooperation with the General Manager and management team
  • Ensure all calls for the management team are correctly screened before being connected
  • Coordinate and manage calendars of the management team
  • Prepare agendas, minute taking and produces action lists during management meetings
  • Assists management with preparation for meeting packs and presentations
  • Drafting of routine letters on behalf of management to a high standard
  • Arrange various visits and travel arrangements as required by the management team
  • Arrangement of meetings in terms of preparation, timing and venue
  • Assists with arrangements of staff briefings, strategy days and other business focussed events
  • Assist managers with ad hoc administrative duties
  • Log support tickets for IT and similar on behalf of Management

Reception Duties

  • Interact with visitors and callers from all levels in a tactful and professional manner
  • Ensure visitors security passes are issued as required
  • Handle and screen all incoming calls via the switchboard and ensure enquiries are directed correctly in the most professional manner
  • Liaise with office service providers to ensure service standards are met e.g. courier services, stationary suppliers etc.
  • Ensure all office phone directories are kept uptodate
  • Ensure the company telephone switchboard system is functioning correctly

Administration / Clerical Duties

  • Organize, optimize and maintain the companys filing system to ensure uptodate, accurate availability of information
  • Ensure all office stationery stock level is optimum
  • Complete general office administration tasks as required
  • Attend to official company business travel expense queries

Skills knowledge and experience required:

  • Diploma/Degree in Personal Assistant/Office Administration related studies
  • 5 years relevant PA experience
  • Professional and efficient approach and well presented
  • Able to effectively manage time
  • Able to generate reports accurately, excellent written and spoken communication skills; able to listen attentively and capture key points
  • Proactive and strategically minded
  • Maintains high level of confidentiality at all times
  • High level of availability
  • Ability to operate effectively under pressure and uncertainty
  • High degree of computer literacy (e.g., Microsoft Word, Excel and PowerPoint and Outlook)

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