![Fusion Software](https://media.trabajo.org/img/noimg.jpg)
Tier 1 Support Desk Consultant
2 weeks ago
About Us;
Fusion Software is a South African based software, web, and app solutions provider. We have been operating since 2002 and currently have around 15,000 users on our platform. We offer CRM, Sales, Projects, Timesheets, Stock, Manufacturing, Accounts and HR solutions to name a few, and we deploy combinations of these modules in order to answer a clients specific business needs. In short, any business of any size can benefit from our solutions whether it's a start-up or a corporate, with the ability to adapt your solution to fit ever changing industries.
Role and Responsibilities:
- Installation and Configuration of Fusion Software's application platforms.
- Support and Maintenance of Fusion Software's existing implemented Software.
- Microsoft SQL Database level interaction for Data Importing and Data Analysis
- Communication internally and externally with clients and Project Stakeholders
- Provide training to clients on Fusion Software systems.
- Potential Travel to clients within the country if required.
Preferred Skills:
- Basic to Intermediate Microsoft Windows Server (specifically AAD and Permission configuration)
- Intermediate to Advanced Microsoft Windows Desktop environments
- Basic to Intermediate Microsoft SQL Server TSQL
- Basic Microsoft SQL Server Configuration
- Basic understanding of Windows Internet Information Services.
- Intermediate to Advanced Microsoft Office (Excel, Power BI, etc.)
Non-negotiable:
- Intermediate to Advanced Microsoft Windows Desktop environments
- Intermediate to Advanced Microsoft Office (Excel, etc.)
Advantages:
- 1-3 Years working experience in a Software support or implementation environment.
- Experience in MSSQL will be beneficial.
- Experience in a Software Implementation or Support Desk environment.
- Experience in Windows Microsoft Server.
Qualifications:
- Diploma in Information Technology
Salary: R10K- R15K commensurate with experience and skill
-
Tier 1 IT Help Desk Technician
1 month ago
Johannesburg, Gauteng, South Africa Redline Recruitment Full timeTier 1 IT Help Desk Technician - International Company based in USA- Remote Position in SA Job Title: Tier 1 IT Help Desk Technician REMOTE POSITION BASED IN SOUTH AFRICA FOR COMPANY BASED IN USA HOURS: 14:00- 10:00 PM SAST (South African time) SA...Qualifications:High school diploma or equivalent; bachelor's degree in a related field is a plus. Basic...
-
Tier 1 IT Help Desk Technician
2 weeks ago
Johannesburg, Gauteng, South Africa Redline Recruitment Full timeTier 1 IT Help Desk Technician - International Company based in USA- Remote Position in SA Job Title: Tier 1 IT Help Desk Technician REMOTE POSITION BASED IN SOUTH AFRICA FOR COMPANY BASED IN USA HOURS: 14:00- 10:00 PM SAST (South African time) SA...Qualifications:High school diploma or equivalent; bachelor's degree in a related field is a plus. Basic...
-
Tier 1 IT Help Desk Technician
4 weeks ago
Johannesburg, Gauteng, South Africa Redline Recruitment Full timeTier 1 IT Help Desk Technician - International Company based in USA- Remote Position in SA Job Title: Tier 1 IT Help Desk Technician REMOTE POSITION BASED IN SOUTH AFRICA FOR COMPANY BASED IN USA HOURS: 14:00- 10:00 PM SAST (South African time) SA...Qualifications:High school diploma or equivalent; bachelor's degree in a related field is a plus. Basic...
-
Tier 1 Support Desk Consultant
2 weeks ago
Johannesburg, Gauteng, South Africa Fusion Software Full timeAbout Us;Fusion Software is a South African based software, web, and app solutions provider. We have been operating since 2002 and currently have around 15,000 users on our platform. We offer CRM, Sales, Projects, Timesheets, Stock, Manufacturing, Accounts and HR solutions to name a few, and we deploy combinations of these modules in order to answer a...
-
Support Desk Coordinator
2 weeks ago
Johannesburg, Gauteng, South Africa People Dimension Full timeThe purpose of the position: Receiving calls from our clients. Obtaining information on the problem. Setting up a ticket on the software system, delegating that to an available technician. Ensuring the technician handles it according to a time line and that this is followed up by the Support Desk Co-Ordinator. We aim for 100% no tickets breached so the job...
-
Desk Support Consultant
2 weeks ago
Johannesburg, Gauteng, South Africa Adcorp Holdings Full timeSynopsisAre you driven by the opportunity to deliver outstanding support and resolve issues swiftly within a dynamic setting? We're in search of a committed Support Consultant to join our team. Operating within the Support Services Hub of the Services Desk Department, you'll be integral in ensuring seamless operations for our clientele. Your main objective...
-
Training Consultant
2 weeks ago
Johannesburg, Gauteng, South Africa Tier 1 Full timeoverviewA client in the Training Industry is currently seeking a Training Consultant to join their team and work alongside big corporates to ensure high quality Sales Training.description Facilitate training programs and modules (inhouse) or externally Facilitate tough situations Run workshops Consult on sales Manage key accounts design course content,...
-
Support Desk Coordinator
2 weeks ago
Johannesburg, Gauteng, South Africa Believe Resourcing Full timeAbout our client:One of the top IT companies in South Africa, where innovation seamlessly intersects with reliability. Established in 1995, our client has consistently led the charge in delivering exceptional IT Support and Services across diverse business sectors in South Africa.About the role:They aim for 100% no tickets breached, and the Support Desk...
-
Consultant - Customer Service
2 weeks ago
Johannesburg, Gauteng, South Africa Tier 1 Full timeoverviewA company in the the financial and technology industry specializing in payment solutions is currently recruiting for a client service consultant within their Helpdesk division who can use their knowledge of company services to assist clients with telephonic inquiries,complaints, or problemsdescription Answering calls from clients to learn about and...
-
Support Desk Coordinator
2 weeks ago
Johannesburg, Gauteng, South Africa Believe Resourcing Full timeAbout our client:One of the top IT companies in South Africa, where innovation seamlessly intersects with reliability. Established in 1995, our client has consistently led the charge in delivering exceptional IT Support and Services across diverse business sectors in South Africa.About the role:They aim for 100% no tickets breached, and the Support Desk...
-
Desk Support Consultant
2 weeks ago
Johannesburg, Gauteng, South Africa Talentcru Full timeAre you driven by the opportunity to deliver outstanding support and resolve issues swiftly within a dynamic setting? We're in search of a committed Support Consultant to join our team. Operating within the Support Services Hub of the Services Desk Department, you'll be integral in ensuring seamless operations for our clientele. Your main objective will be...
-
Receptionist and Administrator
2 weeks ago
Johannesburg, Gauteng, South Africa Tier 1 Full timeoverviewdescription All tasks assigned by management Switchboard Filing Administration tasks Recording of training delegates registrations & feedback Making coffee / tea when necessary Stock take & ordering of stationary & drinks Typing and tasks as & when required by consultants Assisting with production of courses when required Assisting the company...
-
Iso & HR Administrator
2 weeks ago
Johannesburg, Gauteng, South Africa Tier 1 Full timeoverviewReputable IT Organization in JHB is seeking detail-orientated and highly organised ISO administrator to join thier team. As an ISO administrator, you will be responsible for managing the organisation's ISO compliance by ensuring all internal processes and procedures meet ISO standards and guidelines. In this role, you will also be responsible for...
-
Compliance/ Privacy Manager
2 weeks ago
Johannesburg, Gauteng, South Africa Tier 1 Full timeoverviewOur client within the IT industry is actively seeking a Privacy Manager to maintain there GRC program and ensure the company is compliant with the applicable Data Privacy Regulations.They will be responsible for risk management and data security for an organization that would include such security privacy frameworks like General Data Protection...
-
Logistics Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa Tier 1 Full timeoverviewReputable IT Organization in JHB is looking for Logistics specialist to join their team. Join an organization who has built a reputation as one of the leaders in data storagedescription Support shipments to South Africa and shipments to other parts of Africa Oversee international shipments to the country Cooperation with 3PL service providers....
-
Support Desk Manager
2 weeks ago
Johannesburg, Gauteng, South Africa Lotus HR & Recruitment Full timeOur client, a leading software and solutions developing company, specifically catering to the hospitality sector, seeks to employ a Support Desk Manager to join this progressive and expanding professional team.Please note that this role is fully remote and the ideal candidate will reside in either Johannesburg or Cape Town, and be able to self-manage,...
-
Product Manager
2 weeks ago
Johannesburg, Gauteng, South Africa Tier 1 Full timeoverviewAn organisation in Gaming/ Consumer Electronics for a Product Manager who is going to be responsible for the product planning and execution throughout the Product Lifecycle, including gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering (Factory), sales, marketing, and support...
-
Senior Director: Internal Ams Tier 1 Operations
2 weeks ago
Johannesburg, Gauteng, South Africa NTT Ltd. Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...
-
Project Manager
2 weeks ago
Johannesburg, Gauteng, South Africa Tier 1 Full timeoverviewA company based in sandton is looking for a Project managerdescriptionProject Management [60%] Research potential project topics Develop project collateral including but not limited to proposals, brochures Participate in directing content development and project message design Determine and define project scope and objectives Predict resources needed...
-
Associate - Help Desk Level 1
2 weeks ago
Johannesburg, Gauteng, South Africa Quantanite Full timeQuantanite is a BPO based in Sandton. We are currently recruiting Associates Help Desk Level 1. This campaign is a 24/7 campaign and will involve a variety of shift over a day, night and weekend period.About the role:Minimum requirements: Previous Helpdesk expereince Retail expereince in preffered but not a must Excellent customer service skills and...