Desk Support Consultant

SynopsisAre you driven by the opportunity to deliver outstanding support and resolve issues swiftly within a dynamic setting? We're in search of a committed Support Consultant to join our team. Operating within the Support Services Hub of the Services Desk Department, you'll be integral in ensuring seamless operations for our clientele. Your main objective...

Our client, a leading software and solutions developing company, specifically catering to the hospitality sector, seeks to employ a Support Desk Manager to join this progressive and expanding professional team.Please note that this role is fully remote and the ideal candidate will reside in either Johannesburg or Cape Town, and be able to self-manage,...

The purpose of the position: Receiving calls from our clients. Obtaining information on the problem. Setting up a ticket on the software system, delegating that to an available technician. Ensuring the technician handles it according to a time line and that this is followed up by the Support Desk Co-Ordinator. We aim for 100% no tickets breached so the job...

About our client:One of the top IT companies in South Africa, where innovation seamlessly intersects with reliability. Established in 1995, our client has consistently led the charge in delivering exceptional IT Support and Services across diverse business sectors in South Africa.About the role:They aim for 100% no tickets breached, and the Support Desk...

Support ConsultantDepartment: Professional ServicesEmployment Type: Full TimeLocation: SA | JohannesburgDescriptionThe Support Consultant is responsible for assisting and supporting the partner engaging with the customer and supporting the end-user.Key ResponsibilitiesThe incumbent will be responsible to support resellers and end-users with regards to...

About our client:One of the top IT companies in South Africa, where innovation seamlessly intersects with reliability. Established in 1995, our client has consistently led the charge in delivering exceptional IT Support and Services across diverse business sectors in South Africa.About the role:They aim for 100% no tickets breached, and the Support Desk...

The Support Consultant is responsible for assisting and supporting the partner engaging with the customer and supporting the end-user. Department Professional Services Employment Type Full Time Location SA | Johannesburg Workplace type Hybrid Key Responsibilities The incumbent will be responsible to support resellers and end-users with regards to...

Consumer Electronics - Order Desk Consultant Our client, an international electronics manufacturer in Germiston, is seeking an Order Desk Consultant experienced in FMCG/Wholesale & Distributor sales environment: Qualifications and Experience: Matric/Grade 12 2 years' experience in in-house customer liaison & order processing within consumer...

Consumer Electronics - Order Desk Consultant Our client, an international electronics manufacturer in Germiston, is seeking an Order Desk Consultant experienced in FMCG/Wholesale & Distributor sales environment: Qualifications and Experience: Matric/Grade 12 2 years' experience in in-house customer liaison & order processing within consumer...

About Us;Fusion Software is a South African based software, web, and app solutions provider. We have been operating since 2002 and currently have around 15,000 users on our platform. We offer CRM, Sales, Projects, Timesheets, Stock, Manufacturing, Accounts and HR solutions to name a few, and we deploy combinations of these modules in order to answer a...

About Us;Fusion Software is a South African based software, web, and app solutions provider. We have been operating since 2002 and currently have around 15,000 users on our platform. We offer CRM, Sales, Projects, Timesheets, Stock, Manufacturing, Accounts and HR solutions to name a few, and we deploy combinations of these modules in order to answer a...

As an Executive Search and Career Consultant specializing in the niche market of Supply Chain, I represent some of the top leaders and am called upon by blue chip organizations in the country to secure talent and assist them in building high performance teams.One such client of mine is a FMCG company and they are looking for a Head of Freight Desk. The...

As a Service Desk Technician you will be responsible for but not limited to the following:Resolving 1st and 2nd line issues and queries. Answering and actioning customer requests. Troubleshooting equipment and services. Escalating faults to upstream providers and driving them to completion. Mikrotik router troubleshooting and operation. Customer connection...

We are seeking a highly skilled and experienced Service Desk Manager to oversee our service desk operations. The Service Desk Manager will be responsible for leading multiple teams of support specialists, ensuring timely and effective resolution of technical issues, and maintaining high levels of customer satisfaction.KEY RESPONSIBILITIES: Provide...

Responsible for Level 1 support of any issue raised by a customer.Education (Formal Qualification required)MinimumGrade 12Knowledge of general accounting / bookkeeping proceduresProficient in relevant computer softwareExperience (Minimum Experience required - type and number of years)Office administration Year(s) 1-3 yearsOutput 1 GSS Service desk Level one...

The National Service Desk Manager is responsible for managing daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that the service desk is constantly developing and improving.The National Service Desk Manager should have a solid technical background combined with customer...

About Us:As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design,...

Application Closing Date: 22 March 2023 Leadership Pipeline Manage Self: ProfessionalJob Purpose Manage a team of Travel Consultants responsible for the internal employee travel desk. The role is further responsible to build and maintain strong relationships with our employee clients through superior and hasslefree service in order to differentiate the...

Solve IT user queries and problems and provide high level support on complex problem resolution and advise on new established systems train usersIncrease operational efficiency and suggest solutions to enhance cost effectivenessDeliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions by...

Job DescriptionSolve IT user queries and problems and provide high level support on complex problem resolution and advise on new established systems train usersIncrease operational efficiency and suggest solutions to enhance cost effectivenessDeliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate...